Managers, Can You Hear Me Now? April 14, 2011
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: Business, Can You Hear Me Now?, Career Warfare, cellular, CEO, corner office, D'Allesandro, Execution, executive, Executive Warfare, g-3, IM, instant messaging, Internet, Jack Welch, Leadership, management, network, old-school, shareholder value, Strategy, tech, Telco, telcom, telecom, value creation, Verizon, Warfare, wireless
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Managers, Can You Hear Me Now?
Hard-Hitting Lessons on How to Get Real Results
Authors: Denny Strigl, Frank Swiatek
ISBN: 9780071759137 / 0071759131
©2011 | 1st Edition | 224 pages | Hardback
Pub Date: MAR-11
Price: US$ 25.00
Sample Ch 01 | Author’s Blog | Learn More
Learn from the executive who made Verizon Wireless #1 what it takes to drive results, develop people, and build careers
For managers, behavior is the real key to achievement. In order to stop struggling and start delivering, you need to close the gap between what you know and what you do. That’s been Denny Strigl’s method, and now it can be yours, too.
Among the most prominent architects of the wireless communications industry, the former Verizon Wireless president and CEO has had one of the most remarkable careers in modern business. In Managers, Can You Hear Me Now?, Strigl shares all the skills and techniques he used to build Verizon into one of the greatest growth companies in any industry. You’ll learn how to:
- Create a corporate culture where trust, respect, and integrity flourish—and employees and customers alike are appropriately served
- “Eliminate the fluff,” get focused, and stop wasting time on things that don’t matter
- Address issues proactively before they become problems—even employee performance issues
- Get past your “blind spots,” reinforce priorities consistently, and communicate with clarity
- Master the Four Fundamentals of Management: growing revenue, getting new customers, keeping the customers you already have, and eliminating costs
Managers, Can You Hear Me Now? includes additional suggestions for bringing the best of your energy and passion into your work, helpful anedcotes from Strigl’s career, simple self-assessment questions, and even a look at how your business day as a successful manager should play out.
Whether you’re the CEO of a large corporation or run your own small business, the lessons from Managers, Can You Hear Me Now? are sure to come through—loud and clear.
Endorsement
“This is an essential read for every manager’s, or aspiring manager’s, success for one simple reason: it is all authentic and it works.”
—Ivan G. Seidenberg, CEO, Verizon (from the Foreword)
“Even though Denny was a fierce competitor, I couldn’t help but admire him for his strong track record of performance, his no-nonsense approach, and his honesty and integrity.”
—Dan Hesse, CEO, Sprint Nextel
“Denny Strigl is one of the most consummate competitors I have ever known! That’s saying a lot considering the 14 years I played in the National Football League. I have been a front-row observer of his business acumen at Verizon for the past 7 years as the president and CEO of CTIA–The Wireless Association. In this book, in typical Strigl manner, Denny pulls no punches! Managers, Can You Hear Me Now? is a straightforward and honest look at priorities and decision making in today’s fast-paced world as told by not just a survivor but a success in this competitive world.”
—Steve Largent, President and CEO of CTIA-The Wireless Association, former U.S. Congressman, and former NFL player
“A must-read for managers at every level in companies large and small. A road map for management success written in quintessential Denny Strigl style—clear, concise, and direct.”
—James E. Rohr, Chairman and CEO, PNC Financial Services Group
“This book brims with refreshing candor and common sense about what it takes to become a manager who delivers results.”
—Antonio M. Perez, Chairman and CEO, Eastman Kodak Company
“A must read for business leaders and managers in today’s global competitive marketplace where teamwork and decision making is so critical to success.”
—William G. Parrett, former CEO, Deloitte
About the Authors
Denny Strigl is widely recognized as one of the most prominent architects of the wireless communications industry and his career in telecommunications spans over four decades.
Strigl began his career in 1968 with New York Telephone and held positions at AT&T and Wisconsin Telephone before becoming Vice President of American Bell Inc. In 1984, he became President of Ameritech Mobile Communications, where he was instrumental in launching the nation’s first cellular telephone network in Chicago. While there, he won the Cellular Industry Achievement Award for engineering advancement and pioneering in marketing programs. He joined Bell Atlantic in 1989, rising to the position of Chief Operating Office of New Jersey Bell before being named President and CEO of Bell Atlantic Mobile in 1991. He subsequently was named President and CEO of the combined Bell Atlantic Mobile and NYNEX Mobile when those two companies merged in 1995. He went on to become President and Chief Executive Officer of Verizon Wireless and Executive Vice President of Verizon Communications. On January 1, 2007, Strigl was named President and Chief Operating Officer of Verizon Communications, where he remained until his retirement in December of 2009. In this capacity, he was responsible for all Verizon’s network businesses—Verizon Wireless, Verizon Telecom, Verizon Business and Verizon Services Operations, which provides financial, real estate and other functional services to all of the corporation’s operations.
In Verizon’s 2009 Annual Report, Chairman and CEO Ivan Seidenberg wrote in his Letter to Shareholders, “Chief Operating Officer Denny Strigl, who retired last December with 41 years of service, is truly one of the legendary figures of our industry. He built Verizon Wireless into one of the most amazing growth companies in this or any industry. His work ethic and high standards inspired generations of Verizon leaders and helped create a culture of performance that is his lasting legacy to our company.” Strigl is past chairman (1996-97) of the Board of Directors of the Cellular Telecommunications & Internet Association, the national industry association based in Washington, D.C.
He serves on the board of directors of the Eastman Kodak Company, PNC Financial Services and PNC Bank and Anadigics, Inc.
Strigl holds a degree in business administration from Canisius College where he recently served as Chairman of the Board of Trustees, and an MBA from Fairleigh Dickinson University, which named him to its Pinnacle Society for Distinguished Alumni. He is an avid skier and aviation enthusiast, and holds a commercial pilots license.
Frank Swiatek is a performance consultant and speaker who has had more than 3,400 speaking engagements and seminars and has worked for more than 25 Fortune 500 companies, including Verizon Wireless.
Publicity
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InteInvestor’s Business Daily’s technology blog, Click, features an interview today with MANAGERS, CAN YOU HEAR ME NOW author Denny Strigl about the book on April 1. To read, please click HERE
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Forbes.com Entrepreneurs channel features a blog about MANAGERS, CAN YOU HEAR ME NOW and the nine bad habits that Denny Strigl says can derail managers’ — and entrepreneurs’ — success on April 4. To read, please click HERE
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Interview on CNBC’s The Kudlow Report, Jul 22. To watch, pls click HERE
Book Review
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9780071544238 Executive Warfare
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9780071597296 Career Warfare
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9780071600170 How We Lead Matters
Hard-Hitting Lesson, the five-part series by Denny Strig
Hard-Hitting Lesson #1: Results Are What Matter
In Hard-Hitting Lesson #1 (part one of the five-part series), Denny Strigl discusses one of the quintessential rules that helped him transform Verizon Wireless from a regional carrier into a billion-dollar company during his 20 years as CEO and president: A manager’s focus is to get results through people.
Hard-Hitting Lesson #2: Manage Distractions
In Hard-Hitting Lesson #2 (part two of the five-part series), Denny Strigl discusses one of the quintessential rules that helped him transform Verizon Wireless from a regional carrier into a billion-dollar company during his 20 years and CEO and president: If you are going to be successful, it’s important to manage your day by limiting the distractions that can otherwise control it.
Hard-Hitting Lesson #3: Put Your Message in Clear and Concise Terms
In Hard-Hitting Lesson #3 (part three of the five-part series), Denny Strigl discusses one of the quintessential rules that helped him transform Verizon Wireless from a regional carrier into a billion-dollar company during his 20 years and CEO and president: If you cannot put your message in clear and concise terms, you cannot expect results to match your goals.
Hard-Hitting Lesson #4: Be Accountable
In Hard-Hitting Lesson #4 (part four of the five-part series), Denny Strigl discusses one of the quintessential rules that helped him transform Verizon Wireless from a regional carrier into a billion-dollar company during his 20 years and CEO and president: Good managers don’t blame anybody but themselves when results are not met.
Hard-Hitting Lesson #5: Tell It Like It Is
In Hard-Hitting Lesson #2 (part two of the five-part series), Denny Strigl discusses one of the quintessential rules that helped him transform Verizon Wireless from a regional carrier into a billion-dollar company during his 20 years and CEO and president: Good news, bad news, any news, good managers will tell it like it is.
Perfect Phrases for Conflict Resolution April 14, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: argument, book, Boss, budget, Business, Career, clash, commitment, company, conflict, control, controlling, customer, deadline, difficult, direct report, disagreement, emotional, engage, fight, Guide, How-to, HR, human resources, jerk, manage, management, managing, office, overworked, performance, personal, Personality, project, recognition, reolve, resolving, salary, supervisor, supplier, team, vendor, workplace
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Perfect Phrases for Conflict Resolution
Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment
Authors: Lawrence Polsky, Antoine Gerschel
ISBN: 9780071756167 / 0071756167
©2011 | 1st Edition | 176 pages | Paperback
Pub Date: JUN-11
Price: US$ 12.00
Learn More
The Right Phrase for Every Situation . . . Every Time
Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any fracas, flap, or fray—and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts for any business altercation, enabling you to rise above the conflict and focus on solving the problem. You’ll possess the language you need to manage any type of conflict with superiors, peers, or employees concerning:
- Strategy
- Resources
- Priorities
- Cooperation
- Workload
About the Authors
Lawrence Polsky (Princeton, NJ) is a managing partner at PeopleNRG, a change management consultancy firm that specializes in optimizing “people energy” through high impact tools, programs and ideas.
Antoine Gerschel (Princeton, NJ) is a managing partner at PeopleNRG.
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9780071490733 Perfect Phrases for Building Strong Teams
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9780071493048 Perfect Phrases for Dealing with Difficult People
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9780071597326 Perfect Phrases for Dealing with Difficult Situations at Work
Harvard Business Review on Aligning Technology with Strategy April 14, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Business & Investing, Harvard Business Review, management, Management & leadership, Systems & Planning
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Harvard Business Review on Aligning Technology with StrategyAuthor: HARVARD BUSINESS REVIEW
ISBN: 9781422162477 / 1422162478
©2011 | 1st Edition | 224 pages | Paperback
Pub Date: APR-11
Price: US$ 22.00
Learn More
Not for Sale in India, Sub-Continent & Nepal
Most companies waste billions of dollars on technology. Don’t be one of them. If you need the best practices and ideas for unleashing technology’s strategic potential–but don’t have time to find them–this book is for you. Here are eight inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: clarify corporate strategy with your IT department, fund only IT projects that support your strategy, transform IT investments into profits, build one technology platform for your entire organization, adopt new technologies only when their best practices are established, use analytics to make smart decisions at all levels of your company, and integrate social media into your business.
This collection includes these best-selling HBR articles:
- “Six IT Decisions Your IT People Shouldn’t Make,”
- “Getting IT Right,” “IT Doesn’t Matter,”
- “Bold Retreat: A New Strategy for Old Technologies,”
- “Information Technology and the Board of Directors,”
- “Competing on Analytics,”
- “Investing in the IT That Makes a Competitive Difference,”
- “Empowered.”
The Harvard Business Review Paperback Series: If you need the best practices and ideas for the business challenges you face–but don’t have time to find them–Harvard Business Review paperbacks are for you. Each book is a collection of HBR’s inspiring and useful perspectives on a specific topic, all in one place.
Other books you might be interested:
- 9781422133446 HBR’s 10 Must-Reads: The Essentials
- 9781422158005 HBR’s 10 Must Reads on Change
- 9781422157978 HBR’s 10 Must Reads on Leadership
- 9781422158012 HBR’s 10 Must Reads on Managing People
- 9781422157992 HBR’s 10 Must Reads on Managing Yourself
- 9781422157985 HBR’s 10 Must Reads on Strategy
- 9781422162545 HBR on Finding & Keeping the Best People
- 9781422162521 HBR on Increasing Customer Loyalty
- 9781422172391 HBR on Making Smart Decisions
Harvard Business Review on Making Smart Decisions April 14, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Business & Investing, Harvard Business Review, management, Management & leadership, Systems & Planning
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Harvard Business Review on Making Smart Decisions
Author: HARVARD BUSINESS REVIEW
ISBN: 9781422172391 / 1422172392
©2011 | 1st Edition | 272pages | Paperback
Pub Date: APR-11
Price: US$ 22.00
Learn More
Not for Sale in India, Sub-Continent & Nepal
Why do bad decisions happen to good managers? If you need the best practices and ideas for smart decision making–but don’t have time to find them–this book is for you. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: make bold decisions that challenge the status quo, support your decisions with diverse data, avoid choices that justify past bad decisions, evaluate risks and benefits with equal rigor, check for faulty cause-and-effect reasoning, test your decisions with experiments, foster and address constructive criticism, defeat indecisiveness with clear accountability, and root out unconscious prejudices.
This collection includes these best-selling HBR articles:
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“The Hidden Traps in Decision Making,”
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“Delusions of Success: How Optimism Undermines Executives’ Decisions,”
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“Conquering a Culture of Indecision,”
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“Evidence-Based Management,”
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“What You Don’t Know About Making Decisions,”
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“Who Has the D? How Clear Decision Roles Enhance Organizational Performance,”
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“How (Un)ethical Are You?”
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“Make Better Decisions,”
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“Why Good Leaders Make Bad Decisions,”
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“Stop Making Plans; Start Making Decisions.”
The Harvard Business Review Paperback Series: If you need the best practices and ideas for the business challenges you face–but don’t have time to find them–Harvard Business Review paperbacks are for you. Each book is a collection of HBR’s inspiring and useful perspectives on a specific topic, all in one place.
Other books you might be interested:
- 9781422133446 HBR’s 10 Must-Reads: The Essentials
- 9781422158005 HBR’s 10 Must Reads on Change
- 9781422157978 HBR’s 10 Must Reads on Leadership
- 9781422158012 HBR’s 10 Must Reads on Managing People
- 9781422157992 HBR’s 10 Must Reads on Managing Yourself
- 9781422157985 HBR’s 10 Must Reads on Strategy
- 9781422162477 HBR on Aligning Technology with Strategy
- 9781422162521 HBR on Increasing Customer Loyalty
- 9781422172391 HBR on Increasing Customer Loyalty
The Ten Trillion Dollar Gamble April 14, 2011
Posted by McGraw-Hill Education (Asia) in Investment.Tags: allocate, allocation, American Stock Exchange, ASE, asset, BBC, bear market, BMG, Bombay Stock Exchange, bonds, BRIC, BSE, bull market, capital, CBOT, commodities, constraint, derivative, diversification, diversify, dow jones, earnings, equity, ETF, Euronext, exchange traded fund, Finance, Financial, forward, Frankfurt, FTSE, futures, Hang Seng, HIS, hong kong, invest, Investing, investment, London, Market, money, MSCI, mutual funds, nasdaq, New York, Nikkei, NYSE, option, personal finance, planning, portfolio, Profit, retirement, Russell, s&p, securities, shanghai, Singapore, stocks, swap, valuation, value, wall street, Zurich
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The Ten Trillion Dollar Gamble
The Coming Deficit Debacle and How to Invest Now
Author: Russ Koesterich
ISBN: 9780071753579 / 0071753575
©2011 | 1st Edition | 256 pages | Hardback
Pub Date: MAR-11
Price: US$ 28.00
Introduction | Learn More
The next economic storm and how to prepare for it—from a top decision-maker at BlackRock
An economic calamity is already looming on the horizon, and it’s going hit the U.S. on a scale equal to the recent mortgage meltdown and liquidity crisis of 2008-2009. In February, President Obama announced that the 2010 budget deficit would surpass $1.5 trillion, an amount greater than the total debt of our nation in its first 200 years of its existence. And things only get worse from here: between 2010 and 2019, America will add one trillion of additional debt every year.
In The Ten Trillion Dollar Gamble, Russ Koesterich, who manages over $100 billion for the world’s largest money management company, offers compelling evidence supporting his prediction that the global economy is on the verge of more, even greater upheaval and provides his unique insight into:
- The structural weaknesses underlying the economic meltdown
- Why commodities will be so important in the next economic climate
- Likely ramifications to the real estate market
- The best stocks to buy and which ones to avoid
Today’s investing strategies will be rendered useless in the next storm’s wake. Written by one of the most qualified people in the business, The Ten Trillion Dollar Gamble offers a plan for protecting your wealth and preserving the power of your savings.
Praise for The Ten Trillion Dollar Gamble
“Many commentators rant about budget deficits and the country’s moral failings. Russ Koesterich calmly and objectively describes our downward economic spiral over the next 20 years and recommends the investments best suited for that journey.”
—Ron Kahn, Global Head of Research, BlackRock Scientific Active Equities, and coauthor of Active Portfolio Management
“A must-read for anyone who has ever touched currency or heard of money.”
—Vadim Zlotnikov, Chief Market Strategist, AllianceBernstein
“A useful book that underlines an essential reality: Americans will not be returning to the old normal. We must adapt to a changing world that presents us with new risks and opportunities. The Ten Trillion Dollar Gamble broadens and deepens a conversation we have to have.”
—Ian Bremmer, President, Eurasia Group, and author of The J Curve and The End of the Free Market
“This book gives investors practical and easy-to-follow solutions on how to protect their investments and financial future.”
—Arthur B. Laffer, founder and CEO, Laffer Associates, and author of The End of Prosperity
“A superb book. Russ Koesterich’s recommendations spanning financial and real assets are insightful, relevant, and pragmatic. Russ is among the select few veterans of the investment management profession who are able to project academic insights faithfully, offer compelling investment advice—and write a page-turner.”
—S. P. Kothari, Deputy Dean, MIT Sloan School of Management
Publicity
- Book Review on Seeking Alpha by Brenda Jubin, March 31. To read the review, please click HERE
- Article “How the National Debt Affects You” by Meg Handley on U.S.News.com, March 31. To read the article, please click HERE
- Russ Koesterich appearances on CNBC’s Closing Bell, July 22, 2010. To view the video, please click HERE
About the Author
Russ Koesterich (HOMETOWN TK) is Global Head of Investment Strategy for BlackRock Scientific Active Equities. He previously served as Senior Portfolio Manager in the US Market Neutral Group for Barclays Global Investors. Koesterich is the author of The ETF Strategist.
Other books you might be interested:
- 9780071592819 When Markets Collide
Full Steam Ahead! April 14, 2011
Posted by McGraw-Hill Education (Asia) in Leadership.Tags: Empowerment, Engagement, Leadership, Motivation, personal development, personnel management, professional development, success, team building, teams, Values, vision, visioning
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Full Steam Ahead!
Unleash the Power of Vision in Your Work and Your Life
Authors: Ken Blanchard, Jesse Stoner
ISBN: 9781605098753 / 1605098752
©2011 | 2nd Edition | 200 pages | Hardback
Pub Date: APR-11
Price: US$ 22.95
Book Excerpt | Learn More
Vision is the vital extra ingredient for truly satisfying, long-term success. Without a vision, you’ll end up reacting rather than acting, and sooner or later you’ll get lost. But if you have a compelling vision, you’ll be so clear about your purpose, so committed to it, and so sure about your ability to accomplish it that you’ll be able to recognize obstacles, taken them into account, and press on.
Ken Blanchard and Jesse Stoner show how to create a vision for your organization, your team, and your own life that will unleash your power and potential and allow you to go full steam ahead! The lessons of this book are revealed through the inspirational story of two people who discover the three elements of a compelling vision: significant purpose, clear values, and a picture of the future. Along the way, Blanchard and Stoner offer numerous examples of effective visions and show exactly how to create an enduring vision vision that will guide you on a daily basis.
This new edition is thoroughly revised, with a new chapter on sustaining your vision, updated examples, more information on creating vision for teams, and a new section that includes a vision assessment and action resources.
Endorsement
“The clearest, the most cogent statement I’ve ever read that gives new meaning and life to visions. Even Dilbert will get it!”
–Warren Bennis, Distinguished Professor of Business Administrative, University of Southern California, and author of Still Surprised
“A wonderful road map through the very important territory of vision that can move into action. A powerful, simple guide for a journey we all need to take”
–Margaret J. Wheatley, author of Leadership and the New Science
About the Authors
Ken Blanchard is a prominent, sought-after author, speaker, and business consultant, Blanchard is universally characterized by his friends, colleagues, and clients as one of the most insightful, powerful, and compassionate individuals in business today. Ken is one of the most influential leadership experts in the world and is respected for his years of groundbreaking work in the fields of leadership and management.
Jesse Lyn Stoner, founder of Seapoint Center, is a well-known organizational consultant, executive coach, and author. Her clients include Fortune 1000, small business, non-profit and government agencies such as The Hartford Life Insurance Company, Jackson Hole Ski Resort, New York City Housing Authority, The Center for Human Development, Avon Public Schools, and The Tennessee Valley Authority (TVA). She is co-author of the previous edition of Full Steam Ahead! (Berrett-Koehler, 2003). She has also authored three other titles published by The Ken Blanchard Companies.
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The Toyota Way to Continuous Improvement April 8, 2011
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: Business, Corporate Culture, Economics, General, Industrial Productivity, management, Production Management, Transportation
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The Toyota Way to Continuous Improvement
Linking Strategy and Operational Excellence to Achieve Superior Performance
Authors: Jeffrey Liker, James K. Franz
ISBN: 9780071477468 / 0071477462
©2011 | 1st Edition | 448 pages | Hardback
Pub Date: MAY-11
Price: US$ 28.00
Sample Chapter | Learn More
The newest title in the Jeff Liker’s bestselling “Toyota Way” series, The Toyota Way to Excellence presents executives and managers with a roadmap to ensuring successful individual lean process projects add up to breakthrough results for the entire company.
During Toyota’s highly publicized recalls of 2009 and 2010, the legendary carmaker’s 60-year-old reputation for operational excellence was put under the microscope. Business pundits wondered out loud if Toyota’s quality levels had decreased dramatically, while the harshest critics predicted the end of the company as we know it. For the most part, the government’s fi ndings absolved Toyota of serious defects and accidents, and Toyota recovered rapidly—but mistakes were made, which showed that Toyota is not perfect. In fact, there is always opportunity for improvement in every process.
In his bestselling business management classic The Toyota Way, Jeffrey Liker introduced the world to the foundational principles that have made Toyota the envy of companies around the world. Now, in The Toyota Way to Continuous Improvement, Liker teams up with former Toyota production engineer James Franz to explain the underlying thinking behind continuous improvement and why any company needs a disciplined approach to process improvement in every part of the organization.
Liker and Franz outline the common mistakes in thinking that limit results, and they reveal how Toyota achieves its dual objectives of improving business performance and developing its people through following Dr. W. Edwards Deming’s teachings of Plan-Do-Check-Adjust (PDCA). Through detailed case examples in many industries, you’ll learn how to:
- Determine why your processes aren’t achieving anticipated results
- Build a sustainable lean process with a well-defined purpose
- Create a system that reveals problems
- Teach every leader and team member at every level the art of PDCA for process improvement
With The Toyota Way to Continuous Improvement, you have the foundation you need to develop a vision of continuous improvement specific to your organization and plot a path to turn your vision into a measurable reality.
Praise for The Toyota Way to Continuous Improvement:
“I have found inspiration and lessons in these real stories from real people who try, sometimes fail, and yet find creative ways to succeed in adapting the principles of Deming and Toyota. Despite the diversity of applications revealed here, the commonality in vision, values, and desired outcomes unifies these leaders. You won’t be able to put this book down.”
RICHARD ZARBO, MD, DMD, Senior Vice President and Chairman of Pathology and Laboratory Medicine, Henry Ford Health System
“Lean is no longer an idea, a hypothesis, or a theory—it is a proven set of principles and practices that more and more people are using to achieve substantial, sustainable continuous improvement in a variety of enterprises. This book details the practices and case studies to help you bring Lean transformation to your enterprise!”
CHARLES BAKER, former Chief Engineer and former Vice President, Honda R&D Americas
About the Authors
Jeffrey K. Liker (Ann Arbor, MI), the author of the bestselling The Toyota Way, is professor of Industrial and Operations Engineering and cofounder and Director of the Japan Technology Management Program at the University of Michigan. His work has appeared in The Harvard Business Review, Sloan Management Review, and other leading publications.
James K. Franz has over 22 years of manufacturing experience and learned lean as a Toyota Production Engineer in Japan. His work has taken him to various companies including Bosch, the U.S. Air Force, Exxon Mobil, AMCOR, Android Industries, Benteler Automotive, Case New Holland, Dakkota, Fisher Coachworkds, Grand Rapids Chair, Hertz, JLG, MENLO Logistics, Rio Tinto, SAF Holland, Continental VDO, and WABCO. He has also taught for the University of Michigan’s Center for Professional Development’s Lean Certification course.
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9780071392310 The Toyota Way
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9780071635233 Toyota Kata
Harvard Business Review on Finding and Keeping the Best People April 6, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Business & Investing, Harvard Business Review, management, Management & leadership, Systems & Planning
comments closed
Harvard Business Review on Finding & Keeping the Best People
Author: HARVARD BUSINESS REVIEW
ISBN: 9781422162545 / 1422162540
©2011 | 1st Edition | 224 pages | Paperback
Pub Date: APR-11
Price: US$ 22.00
Learn More
Not for Sale in India, Sub-Continent & Nepal
Is your company’s top talent jumping ship as good replacements become harder to get? If you need the best practices and ideas for winning the race for talent–but don’t have time to find them–this book is for you. Here are 11 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: look for good people in all the right places, interview more effectively, make–and keep–compelling promises to candidates and employees, mitigate the risks of hiring stars from other companies, coach and mentor to shore up commitment, stretch promising employees’ responsibilities, rotate high performers into a variety of teams, and reverse the female brain drain.
This collection includes these best-selling HBR articles:
1. “The Definitive Guide to Recruiting in Good Times and Bad,”
2. “Winning the Race for Talent in Emerging Markets,”
3. “What It Means to Work Here,”
4. “The Risky Business of Hiring Stars,”
5. “Growing Talent as if Your Business Depended on It,”
6. “How to Keep Your Top Talent,”
7. “Job Sculpting: The Art of Retaining Your Best People,”
8. “Let’s Hear It for B Players,” “Mentoring Millennials,”
9. “Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success,”
10. “Making Differences Matter: A New Paradigm for Managing Diversity.”
The Harvard Business Review Paperback Series: If you need the best practices and ideas for the business challenges you face–but don’t have time to find them–Harvard Business Review paperbacks are for you. Each book is a collection of HBR’s inspiring and useful perspectives on a specific topic, all in one place.
Other books you might be interested:
- 9781422133446 HBR’s 10 Must-Reads: The Essentials
- 9781422158005 HBR’s 10 Must Reads on Change
- 9781422157978 HBR’s 10 Must Reads on Leadership
- 9781422158012 HBR’s 10 Must Reads on Managing People
- 9781422157992 HBR’s 10 Must Reads on Managing Yourself
- 9781422157985 HBR’s 10 Must Reads on Strategy
- 9781422162477 HBR on Aligning Technology with Strategy
- 9781422162521 HBR on Increasing Customer Loyalty
- 9781422172391 HBR on Making Smart Decisions


