I Moved Your Cheese August 24, 2011
Posted by McGraw-Hill Education (Asia) in Highlights, Leadership.Tags: Business, Investing, Leadership, management, Motivational, Psychology & Counseling, self-help, success
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I Moved Your Cheese
Author: Deepak Malhotra
ISBN: 9781609940652 / 1609940652
©2011 | 1st Edition | 120 pages | Hardback
Pub Date: SEP-11
Price: US$ 17.00
Book Excerpt | Learn More
With more than twenty-five million copies in print, Who Moved My Cheese? has become a phenomenon. It does offer some reasonable advice about adapting to change. It’s certainly true that some of the events shaping our lives are beyond our control, and instead of struggling against them we must adapt and move on. But for all its good intentions, it ultimately advises us to unquestioningly accept our circumstances without exploring any possible alternatives—like mice in a maze mindlessly chasing after cheese.
I Moved Your Cheese takes a different point of view and offers an alternative approach. Harvard Business School professor and bestselling author Deepak Malhotra tells an inspiring story about a new generation of mice who begin to challenge assumptions and ask important questions. Rather than just accepting their situation and dutifully chasing the cheese, Max, Zed, and Big begin looking deeper, examining and reassessing what they’ve been told are their limitations, and set out to chart a new course.
Innovation, entrepreneurship, creativity, problem solving, and business growth —as well as personal growth— depend on the ability to challenge accepted notions, reshape the environment, and play by a different set of rules: our own. We are not powerless to change our circumstances. We can control our destiny. By analyzing our assumptions about the limitations we seem to face, we can, like Max, Zed, and Big, discover how to overcome them. But first we need to understand the ways we unknowingly hold ourselves back. As Zed explains to Max, “The problem is not that the mouse is in the maze but that the maze is in the mouse.”
Book Review
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The Star - Bizbooks, Nov. 12.
About the Author
Deepak Malhotra is a Professor in the Negotiations, Organizations and Markets Unit at theHarvardBusinessSchool. He teaches courses on negotiation strategy to MBA students, as well as in a variety of executive programs. Deepak has won numerous awards for his teaching, including Harvard Business School’s MBA Class of 2011 Faculty Award.
Deepak is the coauthor (with Max Bazerman) of Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond. Negotiation Genius was awarded the 2008 Outstanding Book Award by the International Institute for Conflict Prevention and Resolution.
Deepak’s research has been published in top journals in the fields of management, psychology, conflict resolution and foreign policy. His work has also received considerable media attention, including multiple appearances by Deepak on CNBC.
Deepak’s professional activities include training, consulting, and advisory work for firms across the globe in dozens of industries. He is also a frequently invited speaker to executive groups such as the Young Presidents Organization (YPO) and the Entrepreneurs Organization (EO).
You can follow Deepak on Twitter at www.twitter.com/Prof_Malhotra
Visit Deepak’s official webpage at www.DeepakMalhotra.com
Infinite Possibility August 24, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Business & Culture, Computers & Internet, Leadership, management, Marketing & Sales, Web Marketing
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Infinite Possibility
Authors: B. Joseph Pine II, Kim Korn
ISBN: 9781605095639 / 160509563X
©2011 | 1st Edition | 240 pages | Hardback
Pub Date: AUG-11
Price: US$ 26.95
Book Excerpt | Learn More
We’re now deep into this Experience Economy. But the physical world, bounded as it is by matter, space, and time, offers limited opportunities for creating experiences. Digital technology, on the other hand, offers limitless opportunities—you can create anything you want with immaterial bits, in virtual places, without the constraints of linear time. Which is precisely the problem. How do you make sense of and sort through such infinite possibility? What kinds of experiences can you create? Which ones should you offer?
In Infinite Possibility, Pine and coauthor Kim Korn provide a profound new tool geared to the task of exploring what they call the cosmos incogniti of the digital frontier, the unknown worlds out there to be discovered, explored, and exploited. They delineate eight different realms of experience encompassing various aspects of Reality and Virtuality and, using scores of examples, show how innovative compa- nies operate within and across each realm to create extraordinary customer value.
Think of the Xbox Kinect, which combines virtual video games with a powerful physical dimension—you play by moving your own body. Or new apps that, when you point your smartphone camera at a real street, lay digital information about the scene over the image.
Follow Pine and Korn out onto the digital frontier to discover the opportunities that abound for your business.
About the Authors
B. Joseph Pine II is an author, speaker, and management advisor to Fortune 500 companies and start-ups alike. He is co-author with James H. Gilmore of The Experience Economy and author of the award-winning book Mass Customization: The New Frontier in Business Competition (Boston: Harvard Business School Press). In 2007, Time Magazine cited Pine’s work in Authenticityas one of 10 ideas that are changing the world. Author Residence: Dellwood, MN.
Kim C. Kornis a cofounder of Business Architecture Inc.. Prior to forming BAi, Kim held several positions at Andersen Corporation (Andersen Windows) and Andersen Consulting (Accenture). Author Residence: Stillwater, MN.
Foreword author James Gilmore is a writer, speaker, consultant, and lecturer at the Graduate School of Business Administration at the University of Virginia. He is the co-author with Joseph Pine of The Experience Economy and Authenticity.
Higher Ambition August 24, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Business, career advice, customer experience, Leadership, management, Organizational Behavior, Social Media
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Higher Ambition
How Great Leaders Create Economic and Social Value
Authors: Michael Beer, Flemming Norrgren, Russell Eisenstat, Nathaniel Foote, Tobias Fredberg
ISBN: 9781422159743 / 1422159744
©2011 | 1st Edition | 272 pages | Hardback
Pub Date: SEP-11
Price: US$ 29.95
Learn More
Not for Sale in India, Sub-Continent & Nepal
Organizations must choose between people and profits, right? Wrong, argue the authors of Higher Ambition. In fact, as global competition stiffens and enterprises face increasing public scrutiny, successful leaders must win on all fronts-with their people, their customers, their communities, and their shareholders.
Higher Ambition takes you inside the minds of some of the most successful and insightful leaders of our time, the CEOs from companies as diverse as Standard Chartered Bank, Infosys, Nokia, Cummins, Ikea, Tata, and Campbell’s Soup. The authors reveal how these leaders from around the world are converging on a new management paradigm that unlocks the energy and potential of their people to deliver superior economic and social value.
The book identifies the specific leadership goals that are essential for achieving sustainable value across all constituencies, including how to:
- Find a winning approach for both people and profits,
- Forge a successful strategic identity,
- Build a shared commitment to excel,
- Create a global community that embraces diversity,
- Energize leadership at all levels.
With powerful stories, timely advice, and cogent insights, Higher Ambition is poised to become a management classic in the tradition of In Search of Excellence and Built to Last.
About the Author
- 9781578513314 Breaking the Code of Change
The Ultimate Question 2.0 (Revised and Expanded Edition) August 24, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Business & Investing, Customer Service Books, Leadership, management, Retailing
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The Ultimate Question 2.0 (Revised and Expanded Edition)
How Net Promoter Companies Thrive in a Customer-Driven World
Authors: Fred Reichheld, Rob Markey
ISBN: 9781422173350 / 1422173356
©2011 | 1st Edition | 224 pages | Hardback
Pub Date: AUG-11
Price: US$ 27.95
Not for Sale in India, Sub-Continent & Nepal
In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers this question, you identify detractors, who sully your firm’s reputation and readily switch to competitors, and promoters, who generate good profits and true, sustainable growth.
You also generate a vital metric: your Net Promoter Score. Since the book was first published, Net Promoter has transformed companies, across industries and sectors, constituting a game-changing system and ethos that rivals Six Sigma in its power.
In this thoroughly updated and expanded edition, Reichheld, with Bain colleague Rob Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and competitive results. With his trademark clarity, Reichheld:
- Defines the fundamental concept of Net Promoter, explaining its connection to your company’s growth and sustained success,
- Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers, and
- Shares new and compelling stories of companies that have transformed their performance by putting Net Promoter at the center of their business.
Practical and insightful, The Ultimate Question 2.0 provides a blueprint for long-term growth and success.
About the Author
Fred Reichheldis a Fellow at Bain & Company. He is the bestselling author of The Loyalty Effect, published by Harvard Business Review Press, as well as numerous articles published in Harvard Business Review.
Rob Markey is a partner and director in Bain & Company’s New York office and head of the firm’s global Customer Strategy and Marketing practice.
Also by Fred Reichheld:
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9781578516872 The Loyalty Effect
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9781591393245 Loyalty Rules
The Progress Principle August 24, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: creativity, Leadership, management, Mind & Body, Motivational, Organizational Behavior, self-help, workplace
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The Progress Principle
Using Small Wins to Ignite Joy, Engagement, and Creativity at Work
Authors: Teresa Amabile, Steven Kramer
ISBN: 9781422198575 / 142219857X
©2011 | 1st Edition | 256 pages | Hardback
Pub Date: AUG-11
Price: US$ 25.00
Learn More
Not for Sale in India, Sub-Continent & Nepal
What really sets the best managers above the rest? It’s their power to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine inner work life, often unwittingly.
As Teresa Amabile and Steven Kramer explain in “The Progress Principle”, seemingly mundane workday events can make or break employees’ inner work lives. But it’s forward momentum in meaningful work-progress-that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees in 7 companies, the authors explain how managers can foster progress and enhance inner work life every day.
The book shows how to remove obstacles to progress, including meaningless tasks and toxic relationships. It also explains how to activate two forces that enable progress: (1) catalysts-events that directly facilitate project work, such as clear goals and autonomy-and (2) nourishers-interpersonal events that uplift workers, including encouragement and demonstrations of respect and collegiality.
Brimming with honest examples from the companies studied, “The Progress Principle” equips aspiring and seasoned leaders alike with the insights they need to maximize their people’s performance.
About the Authors
Teresa M. Amabile is a professor of Business Administration and a Director of Research at Harvard Business School. The author of numerous articles and books, she has long studied creativity, motivation, and performance in the workplace.
Steven J. Kramer is a developmental psychologist and has co-authored a number of articles in leading management periodicals, including Harvard Business Review and the Academy of Management Journal.
Other books you might be interested:
- 9781422170014 What to Ask the Person in the Mirror
- 9781422134818 The Innovator’s DNA
Table of Contents
Introduction
1. Scenes from the Organizational Trenches
2. The Dynamics of Inner Work Life
3. Inner Work Life Drives Performance
4. The Progress Principle: The Power of Meaningful Accomplishment
5. How the Progress Principle Works
6. The Catalyst Factor: The Power of Project Support
7. The Nourishment Factor: The Power of Interpersonal Support
8. At the End of the Day
9. Tending Your Own Inner Work Life
Appendix: About the Research
What to Ask the Person in the Mirror August 17, 2011
Posted by McGraw-Hill Education (Asia) in Leadership.Tags: Business, Enchantment, entrepreneurship, Guy Kawasaki, marketing, relationship marketing
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What to Ask the Person in the Mirror
Critical Questions for Becoming a More Effective Leader and Reaching Your Potential
Author: Robert Kaplan
ISBN: 9781422170014 / 1422170012
©2011 | 1st Edition | 224 pages | Hardback
Pub Date: AUG-11
Price: US$ 26.95
Learn More
Not for Sale in India, Sub-Continent & Nepal
Successful leaders know that leadership is less often about having all the answers-and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization’s effectiveness.
In “What to Ask the Person in the Mirror”, HBS professor and business leader Robert Kaplan presents a process for asking the big questions that will enable you to diagnose problems, change course if necessary, and advance your career.
He lays out areas of inquiry, including questions such as:
- Do I clearly articulate my vision and top priorities?
- Does the way I spend my time enable me to achieve my top priorities?
- Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?
- Is my leadership style still effective, and does it reflect who I truly am?
This highly readable and practical guide helps you learn to ask the right questions-and work through the answers in ways that are right for you. By asking these questions, you can craft new strategies for staying on top of your game.
About the Author
How to Win Any Argument August 17, 2011
Posted by McGraw-Hill Education (Asia) in General Interest.Tags: argument, critical thinking, debate, logic, philosophy, Rhetoric
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How to Win Any Argument, Revised Edition
Without Raising Your Voice, Losing Your Cool, or Coming to Blows
Author: Robert Mayer
ISBN: 9781601631817 / 1601631812
©2012 | 1st Edition | 272 pages | Paperback
Pub Date: OCT-09
Price: US$ 15.99
- “Heavy Metal Moves” and “Taboo Tactics”: When you’re being dissed, dismissed, and dumped on. Or when you need to break through.
- “Waging Peace: The Mediation, Arbitration, and Collaborative Practice Game”: Because there’s more conflict but less money to hire litigation lawyers.
- “The World Has Gotten Smaller”: Learn to identify deep-rooted cultural differences, and how to act and react.
Endorsement
”Bob Mayer is the leader of the CAN-DO Club” – Entertainment Today
Robert Mayer conducts negotiation, mediation, and persuasion seminars and workshops both here and abroad, most recently in Dubai. He has appeared in more than 150 radio and television shows, including Weekend Today In New York. Mayer received both his business and law degrees from UC-Berkeley. He and his firm represent clients both big and small, negotiating deals on everything from amphitheater developments to the sale of Zero vintage aircraft. He lives in Los Angeles, California.- 9781564149206 How to Win Any Negotiation
- 9781601631398 Secrets of Power Negotiating
Fundamentals of Project Management August 17, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Pmbok, pmi, pmp, Project Management
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Fundamentals of Project Management
Author: Joseph Heagney
ISBN: 9780814417485 / 0814417485
©2011 | 4th Edition | 208 pages | Paperback
Pub Date: SEP-11
Price: US$ 16.95
Learn More
Now in its fourth edition, an indispensable project management resource, fully updated for today’s project manager.
With sales of more than 160,000 copies, Fundamentals of Project Management has helped generations of project managers navigate the ins and outs of every aspect of this complex discipline. Using a simple step-by-step approach, the book is the perfect introduction to project management tools, techniques, and concepts. Readers will learn how to:
- Develop a mission statement, vision, goals, and objectives
- Plan the project • Create the work breakdown structure
- Produce a workable schedule
- Understand earned value analysis
- Manage a project team
- Control and evaluate progress at every stage.
Fully updated based on the latest version of the Project Management Body of Knowledge (PMBOK®), the fourth edition contains new information and expanded coverage on the project risk plan; the change control process; the concept of the project manager as leader; and more. This up-to-the-minute guide is filled with tips and techniques for planning and executing projects on time, on budget, and with maximum efficiency.
About the Author
JOSEPH HEAGNEY has been president of QMA International, LLC since 2001, providing a wide range of management learning solutions. He was previously the Global Practice Leader for Project Management Best Practices at the American Management Association where he currently serves as a faculty member.
Other title you might be interested:
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978-0814415290 The Little Black Book of Project Management
The 11 Laws of Likability August 17, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Business, business communication, Economics, Management & leadership, Motivational
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The 11 Laws of Likability
Relationship Networking . . . Because People Do Business with People They Like
Author: Michelle Tillis Lederman
ISBN: 9780814416372 / 0814416373
©2011 | 1st Edition | 224 pages | Paperback
Pub Date: SEP-11
Price: US$ 16.95
Learn More
When you’re networking, you need them to like you…really like you.
We all know that networking is important, and that forming relationships with others is a vital part of success. But sometimes it seems like networking removes all emotions from the equation and focuses only on immediate goals…whereas the kind of relationships that have true staying power, give us joy, and support us in the long run are founded on simply liking each other.
This book, featuring activities, self-assessment quizzes, and real-life anecdotes from professional and social settings, shows readers how to identify what’s likable in themselves and create honest, authentic interactions that become “wins” for all parties involved. Readers will discover how to:
- Start conversations and keep them going with ease
- Convert acquaintances into friends
- Uncover people’s preferences and tweak their own personal style to enable engaging, reciprocal interactions
- Create follow-up and stay in others’ minds long after the initial meeting
The worst thing we can do when trying to establish a personal bond with someone is to come across as manipulative or self-serving. Authentic connections go much deeper—and feel much easier—than trying to hit self-imposed business card collection quotas. This book presents a new paradigm that shows how even the most networking-averse can network…and like it.
About the Author
Michelle Tillis Lederman (South Orange, NJ) is founder and CEO of Executive Essentials, which provides customized communication and leadership programs. She is also an adjunct professor at NYU Stern School of Business and a faculty member of the American Management Association. She specializes in enhancing interpersonal communi cations and has delivered seminars internationally for corporations, universities, and nonprofit organizations including JPMorgan Chase, Morgan Stanley, Deutsche Bank, Columbia Business School, and The Museum of Modern Art.
Publicity
- Both the author Michelle Lederman and the book are mentioned in an article ran by USA Today on September 21 – Faking exuberance won’t land you a job.
- Book Review on Blogcritics.org, September 19.
- Book Review on PajamasMedia.com, August 28.
Other titles you might be interested:
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9780814417324 Elements of Influence
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9780071462075 Endless Referrals
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9780814474020 Make Your Contacts Count
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