Investing in the Second Lost Decade May 1, 2012
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: Bollinger Bands, channels, Confirmation, consolidation, Divergence, eversal, formula gap, Inde, moving average, open interest, Oscillators, relative strength, resistance, signal, Stochastics, support, Technical Analysis for the Trading Professional, Trading Bands, trendlines, true value, volume
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Investing in the Second Lost Decade
A Survival Guide for Keeping Your Profits Up When the Market Is Down
Authors: Martin J. Pring, Joe D. Turner, Tom J. Kopas
ISBN: 9780071797443
©2012 | 1st Edition | 224 pages | Hardback
Pub Date: JUN-12
Price: US$ 30.00
How to survive 10 more years of down markets
As bestselling finance author Martin J. Pring, Joe D. Turner, and Tom J. Kopas argue in Investing in the Second Lost Decade, based on previous market cycles, it is not difficult to conclude that the current secular bear market has further to run in duration and valuation. In fact, they believe that the current bear market is only halfway over in terms of years and recessions, and price-to-earnings ratios will have to return to bargain levels before the secular bear market bottom is within reach. But while the authors certainly have a pessimistic market outlook for the upcoming six to ten years–a time period they have dubbed the “Second Lost Decade,” thanks to its similarities to Japan’s Lost Decade–Pring, Turner, and Kopas emphasize that if investors are willing to discard the buy-and-hold, indexing, and passive asset allocation strategies that have bolstered them in past secular bull markets and instead start following the proven investing strategies outlined in Investing in the Second Lost Decade, they will be able to build their wealth–even as the market is contracting.
Why should investors step away from the investing strategies they trust the most as they try to navigate their way through the Second Lost Decade. As the authors explain in Investing in the Second Lost Decade, while buy-and-hold investors will be hobbled by their tendency to clutch onto their assets, cross their fingers, and hope that the economy improves, those who follow the authors’ flexible, market-tested investment strategy will be able to actively adjust their portfolio asset allocation to take advantage of emerging profit opportunities as new economic developments unfold. Readers of Investing in the Second Lost Decade will learn:
- The rationale behind the authors’ pessimistic economic forecast, including why concurrent secular bull markets in interest rates and commodities in combination with a secular bear market in equities spells out six to ten more years of contracted markets;
- Simple techniques for pinpointing and profiting from key economic events through the use of moving averages and leading economic indicators;
- All about the various sectors within individual industry groups, including how these sectors are represented by ETF families, what stage of the economic cycle each sector should be owned or avoided, and how to successfully rotate specific sectors into and out of a portfolio;
- And how the Dow Jones Pring Turner Tactical Asset Index can contribute to overall investment success during the Second Lost Decade.
About the Author
Martin J. Pring entered the financial markets in 1969 and has grown to become a leader in the global investment community. In 1981 he founded Pring Research and began providing research for financial institutions and individual investors around the world. Since 1984, he has published the “Intermarket Review”, a monthly market review offering a long-term synopsis of the world’s major financial markets. Martin pioneered the introduction of videos as an educational tool for technical analysis in 1987, and was the first to introduce educational, interactive CDs in this field.
Demanded as a speaker worldwide, he is the author of several outstanding books including, Introduction to Technical Analysis, Martin Pring on Market Momentum, and Technical Analysis Explained, now in its fourth edition. In 2002, McGraw-Hill released six new Pring titles, including Technician’s Guide to Day and Swing Trading, Breaking the Black Box, Introduction on Candlestick Charting, How to Select Stocks, and the two-volume set, Momentum Explained.
Joe D. Turner is principal of Pring Turner Capital Group and has been serving investors since 1968. He has been providing fee-only investment management since 1977. Joe is known for his economic and business cycle research and has lectured extensively around the country on these subjects.
Tom J. Kopas began his career in the investment industry in 1981 and spent more than twenty years as a financial consultant with major Wall Street brokerage firms, and joined the Pring Turner team in 2002.
The Transformative CEO May 1, 2012
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: best practices, Cats, ceo radio, ceoshow.com, Collaborative Organization, Drucker’s Lost Art of Management, Find Your Next, Fortune 500, Hayzlett, Ikea Edge, Inside China Investment Corp, Jacob Morgan, Jeffrey Fox, leadership qualities, Liker, Relentless Innovation, Rising Above Turbulence, Rob Reiss, Robert Reiss, Running the Gauntlet, secrets of top CEOs, Strategic Forecasting, Strategy from the Outside In, the ceo show, Toyota Kata, Toyota Under Fire, transformative ceo, transformative leadership, what makes a good CEO, What Would Drucker Do, Winning Under Inflation
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The Transformative CEO
Impact Lessons From Industry Game Changers
Authors: Jeffrey J. Fox, Robert Reiss
ISBN: 9780071794985
©2012 | 1st Edition | 196 pages | Hardback
Pub Date: JUN-12
Price: US$ 22.00
Best Leadership Practices from the Best Leaders in Business
Bestselling author Jeffrey Fox literally wrote the book on “How to Become a CEO,” and radio talk show host Robert Reiss has interviewed several of the world’s top CEOs. In The Successful CEO Mind, they have boiled down the characteristics it takes to become a transformative CEO—the kind that takes problems and transforms them into opportunities for growth and profit. With research based on first-hand interviews with superstar CEOs, this book provides valuable strategies that any manager, business owner, or executive can use.
About the Author
Jeffrey Fox is the bestselling business author of numerous books, including New York Times bestseller HOW TO BECOME A CEO and Audie Award winner RAIN. Founder of Fox and Company, Fox works with Fortune 500 companies such as General Electric, IBM, and Office Depot, among others.
Robert Reiss is the host of The CEO Show, syndicated to more than 600,000 listeners. In addition to publishing The CEO Forum, a quarterly magazine whose subscription base is exclusively 10,000 top CEOs, Reiss writes a monthly column for Forbes and is a popular keynote speaker.
The Apple Experience March 12, 2012
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: Apple, apple store, Bill Gates, carmine gallo, CRM, cupertino, customer service, Disney, Employee, Innovation, iPad, ipad2, ipad3, iPhone, iphone2, iphone3, iphone4, iPod, iTunes, Jobs, Leadership, mac, macintosh, management, marc, Pixar, silicon valley, staff, Steve, Steve Jobs, Strategy, team, workforce, Zuckerberg
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The Apple Experience
Secrets to Building Insanely Great Customer Loyalty
Author: Carmine Gallo
ISBN: 9780071793209 / 0071793208
©2012 | 1st Edition | 256 pages | Hardback
Pub Date: APR-12
Price: US$ 25.00
Book Preview | Learn More
Apple’s 5 Core Principles—Now in the Palm of Your Hand!
Steve Jobs and Apple re-imagined retail. The Apple Experience reveals the secrets to the iconic brand’s unparalleled success during one of the most difficult retail environments in decades.
A global expert on the business methods of Steve Jobs, Carmine Gallo uncovers the five steps of service that Apple’s customer-facing employees follow to engage customers in a retail setting:
Approach
Probe
Present
Listen
End with a fond farewell
Learn how to serve both internal and external companies, create “fearless” employees, and develop a “feedback loop” that benefits everyone at every level.
Praise for THE APPLE EXPERIENCE
“There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine’s book will help you understand and implement the same kind of world-class experience.”
–Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions and former chief evangelist of Apple
“Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in, there are insanely valuable lessons in this book!”
–Garr Reynolds, best-selling author of Presentation Zen and The Naked Presenter
“The Apple Experience isn’t just for retailers. It applies to any business that involves people. At its core, this book is not about Apple. It’s about delivering the best experience possible.” –Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc.
“An exciting resource for any business owner in any country who wants to reimagine the customer experience.”
–Loic Le Meur, CEO, LeWeb
“Why can’t other retail experiences be as great as an Apple store’s? Not only does Carmine Gallo answer that question brilliantly, but he shows precisely how to make sure your customers never ask it about your business.”
–Matthew E. May, author of In Pursuit of Elegance and The Laws of Subtraction
“Carmine Gallo gets to the magic of Steve Jobs: Touching people’s lives. This simple, yet delightful vision should be at the heart of every retail interaction in the world today.”
–Peter Steinlauf, Chairman, Edmunds.com
“This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience, whether in retail, service, or software. “
–Dan Roam, author of The Back of the Napkin and Blah Blah Blah
Articles by Carmine Gallo
-
Forbes, March 08, 2012: 7 Ways Tim Cook Gave a Steve Jobs-Like Presentation
- Forbes, May 20, 2011 – How The Four Seasons Helped Apple Store Rewrite the Rules
- InformationWeek, August 26, 2011 – 5 Succession Planning Lessons From Steve Jobs
About the Author
Carmine Gallo is the communications coach for the world’s most admired global brands. A former anchor and correspondent for CNN and CBS, Gallo is a popular keynote speaker and has worked with executives at Intel, Cisco, Chevron, Hewlett-Packard, Coca-Cola, Pfizer, and many others. Gallo writes “My Communications Coach,” a regular column for Forbes.com. He has written several internationally bestselling and award–winning books, including The Innovation Secrets of Steve Jobs, The Presentation Secrets of Steve Jobs, and The Power of foursquare. Gallo has been featured in the Wall Street Journal, the New York Times, and Success magazine and on CNBC. He lives in Pleasanton, California, with his wife and two daughters.
Other books by Carmine Gallo:
- 9780071636087 The Presentation Secrets of Steve Jobs
- 9780071748759 The Innovation Secrets of Steve Jobs
- 9780071773171 The Power of foursquare
Connect with Carmine Gallo
Value-Driven Business Process Management March 2, 2012
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: AG, alignment, Biz Talk, bpm, business process management, collaborate, continuous improvement, customer, department, design, document centric, dynamic case, efficiency, Engineering, enterprise content, envision, Execution, Forrester Research, holistic, human centric, improvement, Innovation, integration centric, Lean Six Sigma, life cycle, management, Microsoft, middleware, monitor, monitoring, Operational Intelligence, optimization, output, process modeling, process modelling, process optimization, product, production, quality, satisfaction, software, stress, system, task, total quality, tqm, value add, Vera & Knuntz, vision, WebMethods, workflow
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Value-Driven Business Process Management
The Value-Switch for Lasting Competitive Advantage
Authors: Peter Franz, Mathias Kirchmer
ISBN: 9780071791717 / 007179171X
©2012 | 1st Edition | 240 pages | Hardback
Pub Date: MAR-12
Price: US$ 30.00
Learn More
Business Process Management (BPM) is a powerful management discipline for driving efficiency and innovation, as well as achieving strategic imperatives. When you develop a business strategy that is supported by a pragmatic application of BPM, your processes become important assets—and business success soon follows. It’s called value-driven BPM, and this game-changing guide takes you step by step through the entire process.
A team of BPM experts from the global management consulting company Accenture provides some of the key ingredients you need to achieve the highest levels of differentiation and performance. Franz and Kirchmer explain how to launch value-driven BPM in synchronicity with existing BPM efforts, and they reveal common roadblocks along with clear steps for overcoming them. With Value-Driven Business Process Management, you have in your hands a full-suite guide to:
- Achieving immediate business benefi ts while building lasting BPM capabilities
- Putting the right team and infrastructure in place to build an organization designed for an outcome and value-based BPM capability
- Assessing and prioritizing process improvements in alignment with the overall business strategy to meet the most vital needs and deliver the most value
The authors include several end-to-end case studies from a range of industries. These deliver valuable insight into successfully linking processes to value.
If your goal is to empower every employee at every level to express his or her virtuosity in a way that is aligned with strategy, this book is for you. If you seek to create innovative products and services that meet changing customer requirements, this book is for you. If you want your people and technological capabilities to execute the new paradigm with excellence, and thus realize unprecedented value, this book is for you.
If you want to seize the competitive edge now—and maintain it for years to come—Value-Driven Business Process Management is for you.
Praise for Value-Driven Business Process Management
“The book goes well beyond a traditional methods-and-tools perspective to present the most current, broadly informed view of BPM as a management discipline. . . .”
—Paul O’Flaherty, Finance Director, Eskom
“Franz and Kirchmer go directly to the heart of the role of BPM in business by focusing on value as the driver, management discipline as the requirement, and translating strategy into execution as the measure of success. . . .”
—Richard Maltsbarger, SVP of Strategy & BPM, Lowe’s Companies, Inc.
“If your CEO has delivered a set of strategic imperatives, you are ready for Value-Driven BPM. This book provides the vision of how to win in the integrated global economy by building a core BPM discipline in your company to simplify the delivery of business strategy. . . .”
—Kathleen Donahue, Senior Director of Business Process Management, Pfizer Inc.
“Business Process Management (BPM) has to be implemented as a management discipline and linked to the strategic imperatives of an organization in order to achieve the best business impact. Franz and Kirchmer show how this can be achieved. . . . I recommend the book to top executives, BPM practitioners, as well as the academic world.”
—Professor Dr. Drs. h.c. August-Wilhelm Scheer, BPM Thought Leader and Entrepreneur
“Value-Driven Business Process Management is a game-changing book. . . .”
—Larry M. Starr, Ph.D., Executive Director and Academic Chair, Organizational Dynamics Graduate Studies, University of Pennsylvania
“Franz and Kirchmer provide a strong foundation for readers in every phase of their BPM life cycle.”
—Alan Trefler, Founder and CEO, Pegasystems Inc.
“Value-driven BPM, as defined by Franz and Kirchmer, is an insightful way to use the available methods and tools to get real business impact through process management. It is a fresh approach to quickly move from strategy into execution.”
—Dr. Wolfram Jost, CTO, Software
About the Author
Peter Franz, Managing Director for Business Process Management at Accenture, is responsible for the global team that helps clients achieve sustainable shareholder and customer value through scalable, efficient, and agile business processes.
Dr. Mathias Kirchmer, Accenture’s Executive Director for Business Process Management, leads the global BPM-Lifecycle Practice as well as the governance organization for Accenture’s Business Process Reference Models. Dr. Kirchmer’s team helps clients to achieve immediate business impact while building sustainable BPM capabilities. Dr. Kirchmer is also an affiliated faculty member of the Program for Organizational Dynamics at the University of Pennsylvania.
Other books you might be interested:
- 9780071435086 Conquering Complexity in Your Business
- 9780071441193 The Lean Six Sigma Pocket Toolbook
- 9780071457897 Fast Innovation
Persuasive Business Proposals March 2, 2012
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: business development, business leadership, Business Strategy, business writing, government contracts, marketing, proposal writing, proposals, rfp, writing skills
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Persuasive Business Proposals
Writing to Win More Customers, Clients, and Contracts
Author: Tom Sant
ISBN: 9780814417850 / 081441785X
©2012 | 3rd Edition | 256 pages | Paperback
Pub Date: APR-12
Price: US$ 19.95
Now in a third edition—the bestselling guide to writing better proposals and landing more clients.
Writing a winning proposal has always been an important part of sales. In recent years it has become vital. But many companies are still cranking out confusing, unpersuasive proposals and RFPs—few of which result in new clients or contracts.
Now everyone can dramatically boost their success rate with the third edition of Persuasive Business Proposals. This classic guide explains how to craft compelling messages and powerful proposals that attract prospects’ attention and speak to their needs. The new edition includes more valuable information than ever before, including:
- Essential questions for qualifying opportunities
- Ways to “power up” cover letters and executive summaries
- Advice for overcoming “value paranoia”
- Guidelines for incorporating proof into a proposal
- Tips for winning renewal contracts.
Most people find proposal writing to be tedious and time-consuming—and their documents show it. With clear instructions as well as before-and-after samples, Persuasive Business Proposals takes readers step-by-step through a highly effective process for writing customized packages that capture new business.
About the Author
TOM SANT is a renowned proposal consultant, whose clients range from small entrepreneurial operations to Global 500 companies, including General Electric, Microsoft, Lucent, and Accenture. He is the creator of the world’s most widely used proposal automation systems, ProposalMaster and RFPMaster.
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Building a Magnetic Culture March 2, 2012
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: appraisal, aptitude, behavior, change management, Corporate Culture, CV, Development, Employee, Engagement, ethical, ethics, fire, hire, human capital, labor, law, legal, loyal, loyalty, management, manager, maximize, minimize, organizational design, personnel, policies, policy, qualifications, recruit, recruitment, resource, resourcing, resume, retention, Risk, ROI, select, selection, shortlist, skills, staff, Strategy, Talent, Talent Management, technique, terminate, termination, transformation, turnover, worker, workforce
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Building a Magnetic Culture
How to Attract and Retain Top Talent to Create an Engaged, Productive Workforce
Author: Kevin Sheridan
ISBN: 9780071773997 / 0071773991
©2012 | 1st Edition | 256 pages | Hardback
Pub Date: DEC-11
Price: US$ 28.00
Introduction | Learn More
Secrets to attracting the best talent and making them want to stick around
As CEO of leading employee survey and HR consulting firm HR Solutions, Inc., Kevin Sheridan knows how it’s done—and in Building a Magnetic Culture, he shares all his secrets.
Building a Magnetic Culture explains what engages and motivates employees and how to create an environment in which employees can thrive. Drawing on years of research and real-world examples from his consulting experience, Sheridan gives you the strategies and tactics you need to transform your company by creating and sustaining a Magnetic Culture.
Providing benchmarking and best practices, as well as interviews with executives and HR professionals at companies that boast the highest levels of employee engagement, Sheridan outlines an easy-to-follow plan that:
- Attracts the most talented people—and retains them
- Makes employees feel they are part of the value that their organization creates
- Increases Employee Engagement and drives productivity
- Boosts creativity and problem solving
According to HR Solutions’ own employee survey results, actively engaged employees show four times more satisfaction in their work and are four times less likely to leave than disengaged employees are. Is there a reason not to make building a Magnetic Culture your top priority?
Simply put, organizations that place a high value on actively cultivating a culture of engagement stand apart from their competition and enjoy superior business results.
Endorsement
“Sheridan outlines simple but powerful steps to take in creating and maintaining an organization that fosters an environment with similar attraction.”
—Marshall Goldsmith, Ph.D., international bestselling author of MOJO and What Got You Here Won’t Get You There
“A compelling case for and guide to the creation of a high engagement/high performance workforce.”
—Douglas R. Conant, retired president and CEO, Campbell Soup Company; New York Times bestselling author of TouchPoints
“It’s impossible for any company to have a monopoly on talent. But it is possible to have the best culture. Sheridan shares insights and best practices for creating an engaging culture where associates can grow and thrive.”
—Frits van Paassche n, president and CEO, Starwood Hotels & Resorts Worldwide, Inc.
“A long time ago I discovered that when employees are passionate about their work, customers are passionate about the company. Kevin Sheridan knows that secret too. His insights on finding the right people and getting them engaged can change your culture forever.”
—Quint Studer, founder of Studer Group, 2010 Malcolm Baldrige National Quality Award recipient
“This book is filled with practical ideas, illuminating case stories, and fresh perspectives to stir employee engagement in any organization.”
—Pamela Meyer, Ph.D., author of From Workplace to Playspace: Innovating, Learning and Changing through Dynamic Engagement
About the Author
Kevin Sheridan is Chief Engagement Officer (CEO) and Chief Consultant of HR Solutions, Inc., a Human Capital Management Consulting Firm specializing in Employee Engagement Survey and Exit Survey design, implementation, analysis, and results. Sheridan has extensive experience in the field, having cofounded three successful survey-related organizations.
Other books you may be interested:
- 9780071544856 The Art of Engagement
- 9780071602150 Engaging the Hearts and Minds of All Your Employees
- 9780071638708 HR Transformation
- 9780071739351 The Why of Work



