Win Like Lin March 16, 2012
Posted by McGraw-Hill Education (Asia) in Highlights, Self-Improvement.Tags: amare stoudemire, athletic scholarship, basketball, dwayne wade, Harvard, jeremy lin, mike d’antoni, nba, New York, new york knicks, steve kerr, win like lin
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Win Like Lin
Finding Your Inner Linsanity on the Way to Breakout Success
Authors: Deveney, Sean
ISBN: 9780071803991 / 0071803998
eBook ISBN: 9780071803359 / 0071803351
©2012 | 1st Edition | 120 pages | Paperback
Pub Date: MAR-12
Price: US$ 9.99
Book Preview
Learn the six principles that Jeremy Lin uses to achieve championship-caliber results
Everyone LOVES Jeremy Lin’s story – and not just for the excitement that he’s brought to the NBA, but for the determination, habits, and humility that have made Jeremy a winner everywhere he’s gone. In Win Like Lin,award-winning sports writer Sean Deveney breaks down Lin’s winning game plan to help readers create write their own remarkable success stories.
Lin went from being an undrafted free agent out of Harvard to the New York Knicks’ starting lineup, along the way being cut twice by other teams and being sent down to the NBA’s Development League. Award-winning author and sportswriter Sean Deveney weaves together an exciting account of Lin’s remarkable basketball journey with commentary from today’s top NBA players, coaches, and team executives–including Amare Stoudemire, Dwayne Wade, Mike D’Antoni, and Steve Kerr–Win Like Lin outlines the six principles Jeremy Lin used to beat the odds:
• Don’t be afraid to take the road less traveled
• Believe in your own ability
• Find the system that works best for you
• Focus on making the most of skills you already possess
• Rebound quickly from setbacks and learn from failure
• Be humble in victory
Athletic prowess is only part of the Jeremy Lin saga. What got him off the bench and into the game was his will, ability to triumph over adversity, and the desire to make the most of every opportunity. Win Like Lin shows readers how to do their best and strive for success—in life and on the job.
- Offers to readers inspiring success strategies based on the meteoric rise of today’s hottest pro athlete
- Weaves biographical details with Lin’s amazing achievements on the court to offer lessons anyone can use to overcome adversity
- Perfectly timed to hit the market when interest in pro and college basketball is at a fever pitch
- Author has incredible reach as a reporter for The Sporting News and a frequent contributor to ESPN networks, Fox News, CNN, CBS, MSNBC, and numerous radio outlets
About the Author
Sean Deveney is the NBA writer for The Sporting News and the author of The Original Curse.
Book Review
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Onefm.com.my – V.I.Book : Win Like Lin
Other books you might be interested:
- 9780071484350 The Essential Wooden
- 9780071626149 Coach Wooden’s Leadership Game Plan for Success
The Apple Experience March 12, 2012
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: Apple, apple store, Bill Gates, carmine gallo, CRM, cupertino, customer service, Disney, Employee, Innovation, iPad, ipad2, ipad3, iPhone, iphone2, iphone3, iphone4, iPod, iTunes, Jobs, Leadership, mac, macintosh, management, marc, Pixar, silicon valley, staff, Steve, Steve Jobs, Strategy, team, workforce, Zuckerberg
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The Apple Experience
Secrets to Building Insanely Great Customer Loyalty
Author: Carmine Gallo
ISBN: 9780071793209 / 0071793208
©2012 | 1st Edition | 256 pages | Hardback
Pub Date: APR-12
Price: US$ 25.00
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Apple’s 5 Core Principles—Now in the Palm of Your Hand!
Steve Jobs and Apple re-imagined retail. The Apple Experience reveals the secrets to the iconic brand’s unparalleled success during one of the most difficult retail environments in decades.
A global expert on the business methods of Steve Jobs, Carmine Gallo uncovers the five steps of service that Apple’s customer-facing employees follow to engage customers in a retail setting:
Approach
Probe
Present
Listen
End with a fond farewell
Learn how to serve both internal and external companies, create “fearless” employees, and develop a “feedback loop” that benefits everyone at every level.
Praise for THE APPLE EXPERIENCE
“There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine’s book will help you understand and implement the same kind of world-class experience.”
–Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions and former chief evangelist of Apple
“Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in, there are insanely valuable lessons in this book!”
–Garr Reynolds, best-selling author of Presentation Zen and The Naked Presenter
“The Apple Experience isn’t just for retailers. It applies to any business that involves people. At its core, this book is not about Apple. It’s about delivering the best experience possible.” –Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc.
“An exciting resource for any business owner in any country who wants to reimagine the customer experience.”
–Loic Le Meur, CEO, LeWeb
“Why can’t other retail experiences be as great as an Apple store’s? Not only does Carmine Gallo answer that question brilliantly, but he shows precisely how to make sure your customers never ask it about your business.”
–Matthew E. May, author of In Pursuit of Elegance and The Laws of Subtraction
“Carmine Gallo gets to the magic of Steve Jobs: Touching people’s lives. This simple, yet delightful vision should be at the heart of every retail interaction in the world today.”
–Peter Steinlauf, Chairman, Edmunds.com
“This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience, whether in retail, service, or software. “
–Dan Roam, author of The Back of the Napkin and Blah Blah Blah
Articles by Carmine Gallo
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Forbes, March 08, 2012: 7 Ways Tim Cook Gave a Steve Jobs-Like Presentation
- Forbes, May 20, 2011 – How The Four Seasons Helped Apple Store Rewrite the Rules
- InformationWeek, August 26, 2011 – 5 Succession Planning Lessons From Steve Jobs
About the Author
Carmine Gallo is the communications coach for the world’s most admired global brands. A former anchor and correspondent for CNN and CBS, Gallo is a popular keynote speaker and has worked with executives at Intel, Cisco, Chevron, Hewlett-Packard, Coca-Cola, Pfizer, and many others. Gallo writes “My Communications Coach,” a regular column for Forbes.com. He has written several internationally bestselling and award–winning books, including The Innovation Secrets of Steve Jobs, The Presentation Secrets of Steve Jobs, and The Power of foursquare. Gallo has been featured in the Wall Street Journal, the New York Times, and Success magazine and on CNBC. He lives in Pleasanton, California, with his wife and two daughters.
Other books by Carmine Gallo:
- 9780071636087 The Presentation Secrets of Steve Jobs
- 9780071748759 The Innovation Secrets of Steve Jobs
- 9780071773171 The Power of foursquare
Connect with Carmine Gallo
McGraw-Hill’s IELTS with Audio CD March 12, 2012
Posted by McGraw-Hill Education (Asia) in Test Preparation.Tags: Educational Testing Service, ELL, English, English language learner, ESL, ETS, IELTS, TOEFL, TOEIC
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McGraw-Hill’s IELTS with Audio CD
Author: Monica Sorrenson
ISBN: 9780071761178 / 0071761179
©2012 | 1st Edition | 432 pages | Softback with CD
Pub Date: JUN-12
Price: US$ 25.00
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The authoritative preparation guide to help you conquer the IELTS
The International English Language Testing System (IELTS) is a paper-based test that consists of four modules—Listening, Reading, Writing, and Speaking. Question types include multiple choice, sentence completion, short answer, classification, matching, labeling, and diagram/chart interpretation. Created by ESL experts at Cambridge University in the UK, IELTS has now overtaken the TOEFL to become the world’s leading English proficiency exam for college and university admissions.
McGraw-Hill’s IELTS provides intensive instruction and practice for every question type you may encounter on this important exam, plus four complete sample tests with explanations. The audio CD packaged with the book provides audio tracks for all listening portions of the test.
About the Author
Monica Sorrenson (Sydney, Australia) has taught English as a Foreign Language for the British Council and other international agencies in Ukraine, Oman, China, Sudan, Syria, and other countries. She has been an IELTS examiner for over 5,000 students in five different countries and has written for the British Council’s IELTS website, In2English.com.
Leading the High Energy Culture March 5, 2012
Posted by McGraw-Hill Education (Asia) in Leadership.Tags: bureaucracy, business performance, Business Strategy, competitive advantage, Corporate Culture, Culture, efficiency, efficient, evaluation, goal, groupthink, human resources, Leadership, loyalty, manage, management, manager, method, mission, morale, Motivation, objective, organizational culture, performance, procedure, process, production, protocol, recruiting, retention, technique, Values, vision
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Leading the High Energy Culture
What the Best CEOs Do to Create an Atmosphere Where Employees Flourish
Author: David Casullo
ISBN: 9780071781268 / 0071781269
©2012 | 1st Edition | 256 pages | Hardback
Pub Date: FEB-12
Price: US$ 25.00
Introduction | Book Review | Learn More
Leaders and managers today are experiencing an “energy crisis” resulting from the failure to engage and inspire their people. Yet, a handful of leaders have found an endless supply of energy to fuel their organizations. They’re the ones who attract the top talent, the most loyal customers, and the public’s imagination. They’re leaders like Zappos’s Tony Hsieh and the late Steve Jobs, who’ve built cultures energized at every level to innovate, grow, and succeed. Leading the High-Energy Culture: What the Best CEOs Do to Create an Atmosphere Where Employees Flourish is the handbook to powering this kind of workplace with the energy that your workforce already possesses.
A change this big starts at the top. David Casullo, a leadership authority and strategic consultant to businesses large and small, explains the steps for establishing an authentic leadership presence based on your powerful personal truths. Then he shares the secrets for how to communicate your vision in order to create a sense of purpose throughout your organization and beyond, thereby spreading excitement to consumers, investors, and the media. Using his own experience, research, and demonstrated results from the leadership development program that he developed while helping transform Raymour & Flanigan from a small regional company to a billion-dollar furniture retail giant, Casullo outlines the specific steps that let you discover and unlock the latent energy in your team.
Casullo organizes these practices into 10 simple principles, each illustrated and reinforced with firsthand client interviews; real-world examples from businesses such as Ford, FedEx, and GE; and thought-provoking interactive exercises. These principles illuminate the path to creating real employee engagement by giving you an actionable model to:
- Learn what matters to your organization and its people, and align your leadership strategy with these truths
- Communicate clearly, with purpose and passion, to create a resonant message
- Find the leaders in your workforce who give your organization a competitive advantage
Leading the High-Energy Culture uses methods proven to generate results. Beyond the bottom line, however, it will reignite your own commitment and passion by giving you a fresh perspective on how to become an energized leader of a charged-up organization.
Praise for Leading the High-Energy Culture
“If you’re looking for a step-by-step guide on how to become a high-energy leader, you’ve found it here!”
–Tom Croston, Vice President/General Manager of Corporate Shared Services, Gap, Inc.
“Whether its business, sports, or even parenting, successful leaders share one thing in common–high energy! David is right; it can be developed. I find it unique for someone to identify the truly key elements of leadership. David has done this in a way that fosters success in these endeavors as well as those of family, church, and community.”
–Pat Williams, Senior Vice President, Orlando Magic, and author of Leadership Excellence
“Jack Welch identified ‘energy’ as one of the critical characteristics he looked for in effective leaders but never talked about how they develop it. David Casullo’s book provides the road map for how to harness your own energy while energizing those around you. Every leader can increase their effectiveness by implementing the ideas he presents.”
–Patrick M. Wright, William J. Conaty GE Professor of Strategic Human Resources in the ILR School (Industrial and Labor Relations), Cornell University
“A clear path to creating an organizational culture where leaders are the constant source of energy that feeds a competitive advantage.”
–Matt Holt, Vice President Human Resources, Dot Foods, Inc.
“This exciting book is insightful and timely, and my enthusiasm for its message is ringing and sincere. [It's] a must-read for all those who are serious about leading companies to successful outcomes.”
–Robert A. Gough, Jr., Ph.D., President and CEO, G-enovation
About the Author
David Casullo (Boston, MA) experience as a successful business leader and entrepreneur has won him credibility with executive leaders both in C-suites as well as among emerging leaders in key roles inside numerous organizations. Currently President of Bates Communications, a strategic consulting firm specializing in leadership development and communication skills, he previously served as a Senior Vice President for Raymour & Flanigan, now a mega-retailer headquartered in Liverpool, New York. His ten years of leadership there grew Raymour & Flanigan from a modest one-store outlet in upstate New York to a billion-dollar giant. R&F is now the largest furniture retailer operating in the Northeast and among the fastest growing (still!) in the entire country. With nearly 100 retail outlets in seven Northeast states, and 4,300 high-energy associates employed company-wide, Raymour & Flanigan leads the pack. In his role at Bates Communications, he consults privately with C-Suite Clients at companies that include J&J, Taytheon, Dow Chemical, Dunkin Brands, Macy’s, Merck, and more.
Other books you might be interested:
- 9780071625029 Mastering Communication at Work
- 9780071628082 The Extraordinary Leader
Backstage Wall Street March 2, 2012
Posted by McGraw-Hill Education (Asia) in Highlights, Investment.Tags: bonds, breakouts, commodities, derivatives, emotion, financial instruments, Investing, market-tested, new york stock exchange, personal finance, Profit, psychology, reversals, signals, stock, Stock Market, strategies, technical analysis, timing, traders, trading, trends, wall street
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Backstage Wall Street
An Insider’s Guide to Knowing Who to Trust, Who to Run From, and How to Maximize Your Investments
Author: Joshua M. Brown
ISBN: 9780071782326 / 007178232X
©2012 | 1st Edition | 256 pages | Hardback
Pub Date: MAR-12
Price: US$ 28.00
Book Preview | Learn More
Chances are you haven’t been making the best investing decisions. Why?
BECAUSE THAT’S HOW WALL STREET WANTS IT
Wall Street is very good at one thing: convincing you to act against your own interests. And there’s no one out there better equipped with the knowledge and moxie to explain how it all works than Josh Brown. A man The New York Times referred to as “the Merchant of Snark” and Barron’s called “pot-stirring and provocative,” Brown worked for 10 years in the industry, a time during which he learned some hard truths about how clients are routinely treated—and how their money is sent on a one-way trip to Wall Street’s coffers.
Backstage Wall Street reveals the inner workings of the world’s biggest money machine and explains how a relatively small confederation of brilliant, sometimes ill-intentioned people fuel it, operate it, and repair it when necessary—none of which is for the good of the average investor.
Offering a look that only a long-term insider could provide (and that only a “reformed” insider would want to provide), Brown describes:
THE PEOPLE—Why retail brokers always profit—even if you don’t
THE PRODUCTS—How funds, ETFs, and other products are invented as failsafe profit generators—for the inventors alone
THE PITCH—The marketing schemes designed for one thing and one thing only: to separate you from your money
It’s that bad . . . but there’s a light at the end of the tunnel. Brown gives you the knowledge you need to make the right decisions at the right time.
Backstage Wall Street is about seeing reality for what it is and adjusting your actions accordingly. It’s about learning who and what to steer clear of at all times. And it’s about setting the stage for a bright financial future—your own way.
Endorsement
“With a smirk, a lashing wit, and an appropriate irreverence, Joshua Brown gives voice to what all investment professionals are—or should be—secretly thinking.”
—MICHAEL SANTOLI, Barron’s columnist
“The pages of this book are filled with colorful exposés of misconduct in the way Wall Street presents and sells itself (and its financial products offerings!). . . . Run don’t walk to read Brown’s chronicles of deception [perpetrated by] those wonderful folks on Wall Street, who nearly bankrupted the world’s fi nancial system a few short years ago.”
—DOUGLAS A. KASS, Seabreeze Partners Management, Inc.
“Everything you’ve ever read about Wall Street is a total lie. Everyone is lying to you every day. Until you read this book.”
—JAMES ALTUCHER, Formula Capital and author of I Was Blind but Now I See
“Joshua wants Wall Street to be awesome. You can feel it every day on his amazing blog and in this great book. He is happy to shout when Wall Street drives him crazy. I guarantee you will enjoy this book that describes the action behind the business of Wall Street and his own experiences along the way.”
—HOWARD LINDZON, Lindzon Capital and founder of StockTwits
Publicity
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The author of “Backstage Wall Street” reveals trade secrets to BusinessWeek. To read, pls click HERE
-
Author’s interview on AdvisorOne.com
About the Author
Joshua M. Brown is the vice president of investments at Fusion Analytics Investment Partners. He created TheReformedBroker.com, which was listed by The Wall Street Journal as one of the top 10 must-read financial blogs. Brown lives in New York City.
Other books you might be interested:
- 9780071591584 Greenspan’s Bubbles
- 9780071787109 Abnormal Returns
Value-Driven Business Process Management March 2, 2012
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: AG, alignment, Biz Talk, bpm, business process management, collaborate, continuous improvement, customer, department, design, document centric, dynamic case, efficiency, Engineering, enterprise content, envision, Execution, Forrester Research, holistic, human centric, improvement, Innovation, integration centric, Lean Six Sigma, life cycle, management, Microsoft, middleware, monitor, monitoring, Operational Intelligence, optimization, output, process modeling, process modelling, process optimization, product, production, quality, satisfaction, software, stress, system, task, total quality, tqm, value add, Vera & Knuntz, vision, WebMethods, workflow
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Value-Driven Business Process Management
The Value-Switch for Lasting Competitive Advantage
Authors: Peter Franz, Mathias Kirchmer
ISBN: 9780071791717 / 007179171X
©2012 | 1st Edition | 240 pages | Hardback
Pub Date: MAR-12
Price: US$ 30.00
Learn More
Business Process Management (BPM) is a powerful management discipline for driving efficiency and innovation, as well as achieving strategic imperatives. When you develop a business strategy that is supported by a pragmatic application of BPM, your processes become important assets—and business success soon follows. It’s called value-driven BPM, and this game-changing guide takes you step by step through the entire process.
A team of BPM experts from the global management consulting company Accenture provides some of the key ingredients you need to achieve the highest levels of differentiation and performance. Franz and Kirchmer explain how to launch value-driven BPM in synchronicity with existing BPM efforts, and they reveal common roadblocks along with clear steps for overcoming them. With Value-Driven Business Process Management, you have in your hands a full-suite guide to:
- Achieving immediate business benefi ts while building lasting BPM capabilities
- Putting the right team and infrastructure in place to build an organization designed for an outcome and value-based BPM capability
- Assessing and prioritizing process improvements in alignment with the overall business strategy to meet the most vital needs and deliver the most value
The authors include several end-to-end case studies from a range of industries. These deliver valuable insight into successfully linking processes to value.
If your goal is to empower every employee at every level to express his or her virtuosity in a way that is aligned with strategy, this book is for you. If you seek to create innovative products and services that meet changing customer requirements, this book is for you. If you want your people and technological capabilities to execute the new paradigm with excellence, and thus realize unprecedented value, this book is for you.
If you want to seize the competitive edge now—and maintain it for years to come—Value-Driven Business Process Management is for you.
Praise for Value-Driven Business Process Management
“The book goes well beyond a traditional methods-and-tools perspective to present the most current, broadly informed view of BPM as a management discipline. . . .”
—Paul O’Flaherty, Finance Director, Eskom
“Franz and Kirchmer go directly to the heart of the role of BPM in business by focusing on value as the driver, management discipline as the requirement, and translating strategy into execution as the measure of success. . . .”
—Richard Maltsbarger, SVP of Strategy & BPM, Lowe’s Companies, Inc.
“If your CEO has delivered a set of strategic imperatives, you are ready for Value-Driven BPM. This book provides the vision of how to win in the integrated global economy by building a core BPM discipline in your company to simplify the delivery of business strategy. . . .”
—Kathleen Donahue, Senior Director of Business Process Management, Pfizer Inc.
“Business Process Management (BPM) has to be implemented as a management discipline and linked to the strategic imperatives of an organization in order to achieve the best business impact. Franz and Kirchmer show how this can be achieved. . . . I recommend the book to top executives, BPM practitioners, as well as the academic world.”
—Professor Dr. Drs. h.c. August-Wilhelm Scheer, BPM Thought Leader and Entrepreneur
“Value-Driven Business Process Management is a game-changing book. . . .”
—Larry M. Starr, Ph.D., Executive Director and Academic Chair, Organizational Dynamics Graduate Studies, University of Pennsylvania
“Franz and Kirchmer provide a strong foundation for readers in every phase of their BPM life cycle.”
—Alan Trefler, Founder and CEO, Pegasystems Inc.
“Value-driven BPM, as defined by Franz and Kirchmer, is an insightful way to use the available methods and tools to get real business impact through process management. It is a fresh approach to quickly move from strategy into execution.”
—Dr. Wolfram Jost, CTO, Software
About the Author
Peter Franz, Managing Director for Business Process Management at Accenture, is responsible for the global team that helps clients achieve sustainable shareholder and customer value through scalable, efficient, and agile business processes.
Dr. Mathias Kirchmer, Accenture’s Executive Director for Business Process Management, leads the global BPM-Lifecycle Practice as well as the governance organization for Accenture’s Business Process Reference Models. Dr. Kirchmer’s team helps clients to achieve immediate business impact while building sustainable BPM capabilities. Dr. Kirchmer is also an affiliated faculty member of the Program for Organizational Dynamics at the University of Pennsylvania.
Other books you might be interested:
- 9780071435086 Conquering Complexity in Your Business
- 9780071441193 The Lean Six Sigma Pocket Toolbook
- 9780071457897 Fast Innovation



