jump to navigation

The Apple Experience March 12, 2012

Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.
Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
comments closed

 

 

AppleThe Apple Experience
Secrets to Building Insanely Great Customer Loyalty

Author: Carmine Gallo
ISBN: 9780071793209 / 0071793208
©2012 | 1st Edition | 256 pages | Hardback
Pub Date: APR-12
Price: US$ 25.00
Book Preview | Learn More 

 

Apple’s 5 Core Principles—Now in the Palm of Your Hand!

Steve Jobs and Apple re-imagined retail. The Apple Experience reveals the secrets to the iconic brand’s unparalleled success during one of the most difficult retail environments in decades.

A global expert on the business methods of Steve Jobs, Carmine Gallo uncovers the five steps of service that Apple’s customer-facing employees follow to engage customers in a retail setting:

Approach
Probe
Present
Listen
End with a fond farewell

Learn how to serve both internal and external companies, create “fearless” employees, and develop a “feedback loop” that benefits everyone at every level.

 

 

Praise for THE APPLE EXPERIENCE

“There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine’s book will help you understand and implement the same kind of world-class experience.”
–Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions and former chief evangelist of Apple

“Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in, there are insanely valuable lessons in this book!”
–Garr Reynolds, best-selling author of Presentation Zen and The Naked Presenter

The Apple Experience isn’t just for retailers. It applies to any business that involves people. At its core, this book is not about Apple. It’s about delivering the best experience possible.” –Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc.

“An exciting resource for any business owner in any country who wants to reimagine the customer experience.”
–Loic Le Meur, CEO, LeWeb

“Why can’t other retail experiences be as great as an Apple store’s? Not only does Carmine Gallo answer that question brilliantly, but he shows precisely how to make sure your customers never ask it about your business.”
–Matthew E. May, author of In Pursuit of Elegance and The Laws of Subtraction

“Carmine Gallo gets to the magic of Steve Jobs: Touching people’s lives. This simple, yet delightful vision should be at the heart of every retail interaction in the world today.”
–Peter Steinlauf, Chairman, Edmunds.com

“This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience, whether in retail, service, or software. “
–Dan Roam, author of The Back of the Napkin and Blah Blah Blah

 

 

Articles by Carmine Gallo

  1. Forbes, May 20, 2011 – How The Four Seasons Helped Apple Store Rewrite the Rules
  2. InformationWeek, August 26, 2011 – 5 Succession Planning Lessons From Steve Jobs

 

 

About the Author

Carmine Gallo is the communications coach for the world’s most admired global brands. A former anchor and correspondent for CNN and CBS, Gallo is a popular keynote speaker and has worked with executives at Intel, Cisco, Chevron, Hewlett-Packard, Coca-Cola, Pfizer, and many others. Gallo writes “My Communications Coach,” a regular column for Forbes.com. He has written several internationally bestselling and award–winning books, including The Innovation Secrets of Steve Jobs, The Presentation Secrets of Steve Jobs, and The Power of foursquare. Gallo has been featured in the Wall Street Journal, the New York Times, and Success magazine and on CNBC. He lives in Pleasanton, California, with his wife and two daughters.

 

 

Other books by Carmine Gallo:

  1. 9780071636087     The Presentation Secrets of Steve Jobs
  2. 9780071748759     The Innovation Secrets of Steve Jobs
  3. 9780071773171     The Power of foursquare

 

 

Connect with Carmine Gallo

 

 

 

 

 

 

 

 

 

 

 

Return On Influence March 2, 2012

Posted by McGraw-Hill Education (Asia) in Highlights, Marketing & Advertising.
Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
comments closed

The Revolutionary Power of Klout, Social Scoring, and Influence MarketingReturn On Influence
The Revolutionary Power of Klout, Social Scoring, and Influence Marketing

Author: Mark Schaefer
ISBN: 9780071791090 / 0071791094
©2012 | 1st Edition | 224 pages | Hardback
Pub Date: MAR-12
Price: US$ 25.00
Book Preview | Book Review | Learn More

 

We are on the cusp of a marketing revolution.
And it is being led by you.

Return on Influence is the first book to explore how brands are identifying and leveraging the world’s most powerful bloggers, tweeters, and YouTube celebrities to build product awareness, brand buzz, and new sales.

In this revolutionary book, renowned marketing consultant and college educator Mark W. Schaefer shows you how to use the latest breakthroughs in social networking and influence marketing to achieve your goals through:

  • In-depth explanations of the sources of online influence—and how they can work for or against you
  • Interviews with more than 50 experts, including tech blogger Robert Scoble, Influenceauthor Robert Cialdini, and industry thought leaders such as Mitch Joel, Jay Baer, and Christopher S. Penn
  • An insider’s look at the controversial social scoring company Klout and its process for assigning influence numbers to everyone
  • Practical, actionable tips to increase your own personal power and online influence
  • More than a dozen original social influence marketing case studies

Even if you already use social media platforms such as Facebook, LinkedIn, YouTube, Twitter, or blogging to maintain an online presence, this eye-opening, action-ready guide shows you how to reach the “superconnectors” who ignite epidemics through word-of-mouth influence . . . and become one yourself.

This is the future of marketing at your fingertips: low-cost, high-speed, influence driven, and powerful. Filled with fascinating case studies, interviews, and insider advice, this essential guide prepares you for the next wave of social networking. This is how to win friends and influence people in the digital age—with a Return on Influence.

 

 

Endorsement

“Influence is the ability to cause, affect, or change behavior. Mark Schaefer helps you define the outcomes you wish to see . . . and measure them!”
—Brian Solis, author of The End of Business as Usual

“Schaefer’s book has earned its place on the shelf of anyone looking to find influencers—or become one.”
—Harold Burson, founder, Burson-Marsteller

Return on Influence is definitive, exciting, and endlessly practical. In an age where marketing budgets are tight and getting tighter, social media—and particularly influence marketing—has become the silver bullet to solve all problems. Consider this book the marksmen’s manual.”
—Rick Wion, Director of Social Media, McDonald’s

“I could not stop reading this book. Mark Schaefer demystifies the power of influence in this insider’s guide to combining content strategy with network interactions to create social conversations that move markets.”
—Ardath Albee, author of eMarketing Strategies for the Complex Sale

“A fascinating exploration at how you track and increase your online influence. Real-world strategies for real-world companies.”
—Randy Gage, author of Prosperity Mind

 

 

About the Author

Mark Schaefer is the director of Schaefer Marketing Solutions, and has 28 years of global sales and marketing experience and advanced degrees in business and applied behavioral sciences. He is an award-winning business writer, university lecturer, and innovator, receiving seven international patents for new product ideas with Fortune 100 companies. He serves as an adjunct professor of marketing at Rutgers University.

 

Article 

 

Other books you might be interested:

  1. 9780071484992      Influencer
  2. 9780071762342      Likeable Social Media

 Mark Schaefer in 60 Seconds

 

Return on Influence by Mark Schaefer

 

 

Kiss, Bow, or Shake Hands, Sales and Marketing October 18, 2011

Posted by McGraw-Hill Education (Asia) in Self-Improvement.
Tags: , , , , , , , , , , , , , , , , , ,
comments closed

Cultural GuideKiss, Bow, or Shake Hands, Sales and Marketing
The Essential Cultural Guide’From Presentations and Promotions to Communicating and Closing

Authors: Terri Morrison, Wayne A. Conaway
ISBN: 9780071714044 / 0071714049
©2012 | 1st Edition | 304 pages | Paperback
Pub Date: NOV-11
Price: US$ 20.00
Learn More

Build your global sales and marketing relationships on solid ground by using the right cultural etiquette at the right time

Terri Morrison—the acknowledged authority on global business etiquette and author of the business classic Kiss, Bow, or Shake Hands—provides straightforward advice on how to conduct business with global teams, foreign partners, and international customers.

Kiss, Bow, or Shake Hands: Sales & Marketingaddresses such topics as:

  • Acceptable/uncceptable icebreakers
  • Typical physical distances during greetings
  • Key phrases in foreign languages
  • Coordinating conference calls
  • Time zones and important dates
  • Negotiating, public speaking and presentations
  • Humor
  • Gestures and body language
  • Closing sales
  • Customer service
  • International contracts

 

 

Praises for Kiss, Bow, or Shake Hands, Sales and Marketing

“As the global community comes closer together, Kiss, Bow, or Shake Hands: Sales & Marketing will be a valuable resource to every person in every industry around the world.”
—Gil A. Cardon, Convention Manager, Japan National Tourism Organization

“Just as you can be a connoisseur of wine, Kiss, Bow or Shake Hands: Sales and Marketing can help make you a connoisseur of cultures, philosophies, business behaviors, and social practices. Read it not just for work, but for the human side as well.”
—Giuseppe G. B. Pezzotti, Senior Lecturer, Cornell University School of Hotel Administration

“Terri has accurately and succinctly captured the key issues that businesspeople or tourists need to know when traveling. It is spot-on, and a very valuable resource!”
—Thomas M. Feifar, Director of Foreign Military Sales, NAVISTAR Defense

 

 

About the Author

Terri Morrison is President of Getting Through Customs, an Internet product and training firm for global business travelers. She is the co-author of eight books, including Kiss, Bow or Shake Hands (A Library Journal “Best Business Books” winner) and Dun & Bradstreet’s Guide to Doing Business Around the World.

 

 

 

Other book you might be interested:

  1. 9780071634533      Perfect Phrases for Sales Presentations

The Dentsu Way November 22, 2010

Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.
Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
comments closed

The Dentsu WayThe Dentsu Way
Secrets of Cross Switch Marketing from the World’s Most Innovative Advertising Agency

Authors: Kotaro Sugiyama, Tim Andree
ISBN: 9780071748124 / 0071748121
©2011 | 1st Edition | 320 pages | Hardback
Pub Date: NOV-10
Price: US$ 28.00
Learn More

The breakthrough marketing strategy from the world’s most innovative advertising agency

One of the largest and most successful advertising companies in the world, Dentsu has pioneered a sophisticated new cross-communication strategy–and now it’s being revealed for the first time. In a world saturated with marketing messages, making your offering relevant is your biggest challenge. Dentsu’s Cross Switch model meets it head on.

The Dentsu Way shares proven tactics for getting your message to consumers and creating “scenarios” to move them through calibrated Contact Points to meet whatever specific goal you set.

This game-changing book:

  • Explains Dentsu’s 110-year history and unique service structure, as well as its broad range of business fields
  • Introduces ten case studies of successful campaigns, which have won international advertising awards at events such as the Cannes Lions International Advertising Festival and ADFEST
  • Provides nine of Dentsu’s newest original tools and analysis methods

Gain broader, more meaningful customer involvement and penetrate more deeply than ever into your market by following the Dentsu Way.

For over 100 years, Dentsu has spearheaded marketing innovation around the world. In The Dentsu Way, two of the company’s highest-level executives reveal the organization’s groundbreaking strategy for meeting the challenges of today’s fragmented media landscape, populated by consumers who are increasingly selective about where, when, and how they retrieve information.

Today, Dentsu is employing a new model to promote a fresh way of thinking about marketing and remove the guesswork from the decision-making processes. That model is called Cross Switch.

The Dentsu Way provides a comprehensive description of Cross Switch and explains how you can use it to create “scenarios” to move targets and capture their hearts through appropriately calculated Contact Points. It is a highly effective strategy to:

  • Get consumers’ attention in an era of overwhelming information
  • Gain broader and deeper consumer involvement
  • Measure the performance of every campaign

The authors discuss how you can apply Dentsu’s revolutionary framework to develop your own strategies. You will discover how to achieve any marketing goal–from building a brand to boosting sales. This book reveals the biggest secret in marketing today.

Dentsu is headquartered in Tokyo and has more than 19,000 employees in 139 subsidiaries in Japan, the United States, the United Kingdom, Russia, China, Brazil, India and more than 20 other countries.

 

 

About the Authors

Kotaro Sugiyama: Senior Vice President, Dentsu
Internationally renowned creator served as a jury member at the Cannes International Advertising Festival for two years. Also a leader of the Digital business in Dentsu since 1999. He is a unique figure that is conversant with both traditional ads and digital marketing.

Tim Andree: Executive Officer, Dentsu
Offers a unique perspective as a former client with over 25 years of global marketing and communications experience at companies such as Toyota, Canon, NBA and BASF. In 2008, just two years after joining Dentsu, he was named the first non-Japanese Executive Officer. He currently oversees Dentsu’s operations in the Americas and Europe.

The Dentsu Cross Switch Team was formed to develop new concepts and methods to implement Cross Communications for the Dentsu Group’s more than 6,000 clients.

 

 


Publicity

  1. Bloomberg BusinessWeek.com:  New Business Titles, Nov. 4

 

 

Related Titles

  1. 9780071477840 The Starbucks Experience
  2. 9780071548335 The New Gold Standard

 

 

(more…)

The Sales Growth Imperative October 19, 2010

Posted by McGraw-Hill Education (Asia) in Highlights, Marketing & Advertising.
Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , ,
comments closed


The Sales Growth ImperativeThe Sales Growth Imperative
How World Class Sales Organizations Successfully Manage the Four Stages of Growth

Author: David J. Cichelli
ISBN: 9780071739030 / 0071739033
©2011 | 1st Edition | 320 pages | Hardback
Pub Date: NOV-10
Price: US$ 27.00
BlogArticles Learn More

You beat the recession. Are you ready for the rebound?

As quickly as the economy went bad, things are getting better. But the rewards won’t be automatic. You need to prepare for the new business-growth trend. The Sales Growth Imperative steers you in the right direction.

Foreseeing the unique challenges business growth presents to sales departments, sales guru David Cichelli offers proven models for anticipating and implementing the right management solution for your specific situation, ensuring that your organization’s growth continues.

The Sales Growth Imperative illustrates the nuances of what happens at each stage of growth so you can design the perfect models and solutions for each phase. It provides examples of what can go right and what can go wrong, and more importantly, what are the right actions to take to ensure continuing sales force effectiveness.

 

Don’t squander the best opportunity in years. Use The Sales Growth Imperative to help grow your business—and keep it growing.


About the Author

David J. Cichelli (Scottsdale, AZ) is Senior Vice President and sales compensation practice manager of The Alexander Group. He is a frequent speaker on sales effectiveness and sales compensation issues and teaches sales effectiveness for Columbia University’s Sales Management Program. Cichelli is the author of Compensating the Sales Force and WorldatWork’s one-day class on sales compensation, and he is a contributing author to Sales and Marketing Magazine.


Related Titles

  1. 9780071435390 The New Solution Selling
  2. 9780071637084 CustomerCentric Selling


(more…)

Everything I Know about Marketing I Learned From Google July 5, 2010

Posted by McGraw-Hill Education (Asia) in Highlights, Marketing & Advertising.
Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
comments closed


Everything I Know about Marketing I Learned From Google

Everything I Know about Marketing I Learned From Google

Authors: Goldman, Aaron
ISBN-13: 978-0-07-174289-4
ISBN-10: 0071742891
©2010 | 1st Edition | 256 pages , Hardcover
Pub Date: August 2010
Price: US$ 26.95
Author’s Blog |  Learn More

Want Market Share? Google It!

In Everything I Know about Marketing I Learned from Google, digital marketing guru Aaron Goldman shares 20 lessons from the world’s most ubiquitous brand to help you better engage your customers and prospects.

You’ll learn how to do everything from initiating digital “conversations” with customers to testing and quantifying your efforts. In addition to his expert insight, Goldman delivers case studies featuring some of the world’s most innovative brands that have integrated lessons from Google into their own marketing strategy. You’ll see how:

  • Apple is Googling its customers to remain relevant to their passion points
  • GE is Googling its marketing plans by selling altruism
  • Threadless is Googling its products by tapping the wisdom of crowds
  • Barack Obama Googled his way to the top of the world

And now you, too, can Google your business to build meaningful connections with more customers than ever!

 

About the Author


Aaron Goldman (Chicago, IL) is a ten-year digital marketing veteran and Founder and Managing Partner of Contextual, a company that brings together buyers and sellers of digital marketing solutions. Services include digital marketing consulting and representation for marketers, agencies, media companies, and technology providers.

Before starting Connectual, Goldman was VP, Marketing & Strategic Partnerships for Resolution Media, an Omnicom Media Group Company. During his nearly five years at Resolution Media, Goldman helped grow the company from eight employees to over 100 at its peak and $200+ million in annual search media billings. In his role on the executive team, Goldman managed corporate marketing, industry relations, and business development, landing new accounts like Bank of America, Dell, Gatorade, Hertz, FedEx, Frito Lay, Lowe’s, and State Farm, among others.

Goldman currently serves on the executive board of directors for the Chicago Interactive Marketing Association (CIMA). He has been published in iMediaConnection and DMNews, quoted in the New York Times, and has a regular column in MediaPost’s Search Insider. Goldman has been a guest lecturer on the topic of online marketing for the American Advertising Federation (AAF) and University of Illinois at Urbana-Champaign. He’s also a frequent speaker at industry trade shows such as ad:tech, SES, OMMA, and Search Insider Summit.


 

Publicity

  1. Book was featured in Investor’s Business Daily (circ. 131,959) in an article on social media marketing. To read, please click HERE .
  2. Book Review on getAbstract.com

 

 

 

 

 

 

(more…)

MicroMarketing: Get Big Results by Thinking and Acting Small July 5, 2010

Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.
Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
comments closed

 

MicroMarketing

MicroMarketing
Get Big Results by Thinking and Acting Small

Authors: Verdino, Greg
ISBN-13: 978-0-07-166486-8
ISBN-10: 0071664866
©2010 | 1st Edition | 288 pages , Hardcover
Pub Date: August 2010
Price: US$ 26.95

Author’s blog |  Marketing News Profile with Greg Verdino |  Learn More

Marketing professions—accustomed to major media ad campaigns—have been trained to look for the next big thing when it comes to reaching their customers. The truth is, the days of the next big thing in marketing are over. There is a media revolution is underway, fueled by a micro-content phenomenon (think Twitter, Facebook, iPhones). Enter micromarketing – a new approach to marketing products and services, building brands, and growing meaningful long-term customer (and corporate) value. It is built upon the premise that the “next big thing” is really lots and lots of small things, and that to survive and thrive, even the biggest marketers must think and act small (make that “micro”), too. microMARKETING emphasizes relationships over reach, interactions over interruption, and the network effect over the broadcast network.

 

microMARKETING provides a deep understanding of the behaviors, tools and technologies powering the micro-content revolution, while providing practical advice and approaches that even the largest brands can use to create value and engage consumers more effectively (often times for less money than they might have spent on more traditional marketing campaigns). This book will tackle important new marketing questions, including:

  • How do you reach highly fragmented audiences effectively when you might need to target them across hundreds of different new media platforms, many of which – blogs, YouTube, Twitter, etc. – are geared specifically to the consumer as content creator (or micro-media outlet) rather than the consumer as couch potato?
  • What new approaches do companies need to take in engaging consumers through these platforms and how does it change the ways they craft messages? How do you build a brand 140 characters at a time on Twitter or picture-by-picture in a Flickr photostream, create 30 seconds of compelling content that web surfers will seek out or build an iPhone App that delivers enough value that consumers will install it and maybe even pay for it?
  • How do you strike a balance between the big picture and the fine details? How can you ensure you aren’t getting swept up in the hype surrounding a singe tactic and not losing sight of the big-picture strategy? Marketers now run the risk of not seeing the forest for the trees – of jumping on the “Twitter bandwagon” with short-lived, ill-advised tactics that do little to impact their businesses.
  • What can even the biggest of big companies learn from the smallest of small companies in order to thrive in our micro-economy?

microMARKETING will explore the micro-content phenomenon from the marketing practitioner’s perspective, and present actionable ideas, tips, tricks and approaches alongside practical case studies (from both large corporations, start-up businesses and individual content creators) to help marketing executives understand how to right-size their marketing efforts and take advantage of the opportunities created by the rise of micro-content and micro-culture.

 

 

Features

  • To succeed in the new marketing landscape, marketing professionals need to realize that it’s the combination of “small things” they do that will build relationships with their customers—not the traditional big marketing methods they’ve used in the past.
  • This book combines a big picture look at how companies need to adopt a micromarketing strategy with tactical ideas on how to actually do it
  • Will build on success of strategic marketing books on using the latest digital strategy to reach customers, including The New Rules of Marketing and PR
  • Author has a great global platform: he speaks at over 20 marketing conferences each year and is represented internationally by The London Speaker Bureau
  • Author is Chief Strategy Officer at marketing consultancy crayon, which will promote the book through their corporate web site, newsletter, and to their clients—as well as through founder and bestselling author Joseph Jaffe’s network
  • Author also speaks at in-house corporate events to clients that include Coca-Cola, Cisco, L’Oreal, American Express and more; he also does regular webinars for organizations like MarketingProfs and the American
  • To mirror the concept of the book, the chapters will be quick and punchy, delivering key information in short, digestible chapters

 

 

 

Praise for microMARKETING

“Greg Verdino presents the greatest hits of social media marketing, a litany of stories designed to persuade you to stop demanding the web conform to your desire for mass–and instead realize that mattering a lot to a few people is worth far more than mattering just a little to everyone.”
—Seth Godin, author of Linchpin


“microMARKETING is big. Now anybody can dominate a market. Especially you. So what are you waiting for?”
—David Meerman Scott, author of The New Rules of Marketing & PR


“Makes the case for the death of mass marketing in a compelling way.”
—Al Ries, co-author, War in the Boardroom


“[Essential] for anyone who has ever had to create a great marketing plan without a million dollar budget or an army of resources.”
—Rohit Bhargava, SVP, Ogilvy 360 Digital Influence and author of Personality Not Included


“Shows how big became passé and proves that in our overhyped society the teeniest push is the way in.”
—Richard Laermer, CEO of RLM Public Relations and author of 2011


“Filled with fresh strategies for engaging fragmented markets and frazzled customers.”
—Jill Konrath, bestselling author of SNAP Selling and Selling to Big Companies


“Hits the nail on the head: Social media efforts should put a face on the company and not focus on the tools.”
—Thomas Hoehn, director, interactive marketing, Eastman Kodak Company


“A must-read for anyone in marketing or technology.”
—Darren Herman, chief digital media officer, kirshenbaum bond senecal + partners


“Will help businesses move from a fading era of mass marketing to embrace a meaningful genre of micro collaboration that builds macro markets.”
— Brian Solis, author of Engage


“Follow Greg’s 7 shifts from mass to micro and you’ll be a micromaven, capturing the attention of your audience, before you know it.”
—Donna M. Tocci, director, web/new media, Ingersoll Rand

 

 

Publicity

1. FOLLOW THE LEAD (B2B Marketing Blog) – Q&A with Greg Verdino published in August 17.  To view, please click HERE

2. Investors Business Daily - mentioned the book on the article Click with Social Media, Nov. 8. To read, please click HERE

3. Book was featured in Investor’s Business Daily (circ. 131,959) in an article on social media marketing. To read, please click HERE

 

 

Review

1. Publishers Weekly, Oct. 25

Micromarketing: Get Big Results by Thinking and Acting Small
Greg Verdino, McGraw-Hill, $26.95 (262p) ISBN 9780071664868

In his first book, industry veteran Verdino argues that the gold standard in advertising is no longer the Superbowl spot, but rather DIY viral efforts aimed at generation-Y. Urging companies to “market smarter,” Verdino describes how Proctor and Gamble spent millions in a failed attempt to launch an online brand of personalized cosmetics while an unknown make-up artist turned how-to videos on YouTube into a successful partnership with Sephora. Authenticity is key, and large companies are jumping on the brand wagon, developing ingenious methods of connecting with this coveted consumer group. Ford Motors, for instance, hoping to make the Fiesta cool to this generation, loaned the cars to 100 young social media mavens as a means of “building evangelism, generating buzz, and sparking a movement” (drivers were required to compete in themed challenges, like poetry slams and star sightings). It’s an interesting glimpse into the persuasive forces of constant contact, and an up-to-the-microsecond guide to new media marketing, but in Verdino’s world, every relationship has commercial potential; the idea that there might be a pure human interaction seems never to have occurred to him. (Sept.)

 

2. getAbstract.com

 

 

 

 

 

About the Author

MicromarketingEqual parts marketer and futurist, Greg Verdino is a recognized expert on marketing innovation, emerging media and Web 2.0. Greg works as Vice President, Strategy & Solutions at Powered, Inc — the first full service social media agency with scale. His unique, sometimes controversial, perspectives on media and marketing are presented at gregverdino.com, one of the web’s most influential marketing blogs.

In his leadership role at Powered, Greg leverages 20 years of experience in online media, advertising, marketing and technology to head the company’s strategic consulting practice and drives the definition of Powered’s end-to-end social media marketing solutions. He provides Powered’s clients with thought leadership and enterprise-class solutions on how they can join online and offline conversations, build and sustain online communities, effectively influence key influencers, engage consumers in meaningful dialogue and tap into the power of social media.

Greg joined Powered via its acquisition of the conversational marketing consultancy crayon, where he was Chief Strategy Officer and a principal in the business. Before crayon, Greg was VP/Director of Emerging Channels at Digitas, where he and his team advised clients such as American Express, AT&T Wireless and GM on creating compelling brand experiences through emerging platforms such as digital video, mobile, social media, gaming and virtual worlds.

Greg has worked in emerging media and new technologies since 1998 when, as Vice President/General Manager of Arbitron NewMedia, he produced a number of groundbreaking studies in consumer online media usage behavior and the impacts of convergence on traditional media channels.  Greg has also held strategic marketing and sales positions at Akamai Technologies, Loudeye, Globix Corporation and ROO Online Broadcast Network. Greg began his career as an advertising executive at Wunderman, Blau Marketing Technologies, Saatchi & Saatchi and Geer DuBois.

In addition to blogging, Greg has written for MediaPost’s OMMA magazine, iMedia Connection and MarketingProfs.com. He has been profiled in and quoted by a wide variety of business and news media including Advertising Age, Adweek, BusinessWeek, Forbes, New York Times, Newsday and the Wall Street Journal.

Greg is a highly sought after speaker who has given speeches, led panel discussions and presented webinars at dozens of corporate and association events over the past ten years. His recent appearances include Advertising Week NYC, Brand ManageCamp, DM Days New York, Inbound Marketing Summit, MarketingProfs B2B Summit, OMMA  Social, Virtual Worlds 2008 and many others.

 

 

 

 

 

Get Rich with Twitter: Harness the Power of the Twitterverse and Reach More Customers than Ever Before April 9, 2010

Posted by McGraw-Hill Education (Asia) in E-Business, Highlights.
Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
comments closed




Get Rich with Twitter

Get Rich with Twitter:
Harness the Power of the Twitterverse and Reach More Customers than Ever Before

Author: Prince, Dennis L.
ISBN-13: 978-0-07-163844-9
ISBN-10: 007163844X
©2010 | 1st Edition | 256 pages , Softcover
Pub Date: March 2010
Price: US$ 19.95
Learn More |  Book Preview

Master today’s most powerful marketing tool for instant customer engagement!

Today’s customers have no patience for a long-winded marketing pitch. What they want is useful and engaging information—in 140 characters or less. The most successful campaigns these days are short, sweet, and right to the point.

Get Rich with Twitter reveals the secrets of using the most popular and fastest-growing microblogging tool to reach customers more effectively than ever before—at a fraction of the cost to you. Learn how to:

  • Establish a solid foothold in the Twitterverse
  • Build a following of loyal, active customers
  • Craft engaging and effective messages (tweets)
  • Monitor all Twitter activity concerning your business
  • Develop a sure-fire viral marketing campaign

You don’t need to do a big song and dance to get customers interested in your product. Simply give them a tweet. They’ll hear you loud and clear.


About the Author

Dennis L. Prince (Rocklin, CA) is a well-recognized and long-trusted advocate for online marketers who continues in his tireless efforts to instruct, enlighten, and enable e-commerce enthusiasts as well as traditional business owners, assuring his readers’ success every step of the way. His perpetual passion for enlisting current tools and trends along with his adherence to good business practices has earned him recognition as one of the Top Ten Online Movers and Shakers by Vendio.com (formerly AuctionWatch.com). Others who cover the e-commerce industry regularly seek his insight and perspective. He has been featured in the nationally distributed Goldmine Magazine, Entrepreneur Magazine, Access Magazine, and has also been a guest of highly rated television and radio programs such as CNBC, TechTV, BBC-Radio and C/Net Radio. He is the author of numerous books including How to Sell Anything on eBay . . . and Make a Fortune and How to Make Money with MySpace.


(more…)

Follow

Get every new post delivered to your Inbox.