Dealing with People You Can’t Stand September 12, 2012
Posted by McGraw-Hill Education (Asia) in Business, Business Communication, General Interest, Management & Organization.Tags: align, aligned, aligning, ambitious, aspirational, boss problems, bosses from hell, Career, co-workers, coach, collaborate, company, conversation, Dealing with Difficult People, difficult employee, Employee, employee engagement, engage, Engagement, evaluate, evaluation, executive, fire, Firing, goal setting, goals, Guide, help with coworkers, Hiring, How-to, job, manage, management, managing, mentor, method, methodology, objective, obstacle, office conflict, Organization, own, ownership, performance, problem bosses, problems at work, resource, resourced, resources, results, results focused, results oriented, reward, rewarding, share holder, shareholder, Small Business, specific, staff, stake holder, stakeholder, Strategy, team, team building, teams, toxic coworkers, workforce
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Dealing with People You Can’t Stand, Revised and Expanded Third Edition:
How to Bring Out the Best in People at Their Worst
Authors: Dr. Rick Brinkman, Dr. Rick Kirschner
ISBN: 9780071785723
©2012 | 3rd Edition | 288 pages | Paperback
Pub Date: MAY-12
Price: US$ 18.00
The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!
Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.
Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:
- Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
- Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
- Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people
Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.
About the Author
Dr. Rick Kirschner and Dr. Rick Brinkman are naturopathic physicians, professional speakers, and trainers.
Pitch Anything March 16, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: Business, convince, craft, deliver, idea, job, Klaff, manipulate, method, Neuroeconomics, persuade, present, product, promotion, proposal, S.T.R.O.N.G, sell, STRONG, technique, write
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Pitch Anything
An Innovative Method for Presenting, Persuading, and Winning the Deal
Author: Oren Klaff
ISBN: 9780071752855 / 0071752854
©2011 | 240 pages | Hardback
Pub Date: JAN-11
Price: US$ 22.00
Sample Ch 01 | Blog | Learn More
When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a- kind method to raise more than $400 million— and now, for the fi rst time, he describes his formula to help you deliver a winning pitch in any business situation.
Whether you’re selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas.
According to Klaff, creating and presenting a great pitch isn’t an art—it’s a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you’ll remain in complete control of every stage of the pitch process.
Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately:
Setting the Frame
Telling the Story
Revealing the Intrigue
Offering the Prize
Nailing the Hookpoint
Getting a Decision
One truly great pitch can improve your career, make you a lot of money—and even change your life. Success is dependent on the method you use,not how hard you try. “Better method, more money,” Klaff says. “Much better method, much more money.” Klaff is the best in the business because his method is much better than anyone else’s. And now it’s yours.
Apply the tactics and strategies outlined in Pitch Anything to engage and persuade your audience—and you’ll have more funding and support than you ever thought possible.
PRAISE FOR THE PITCH ANYTHING:
“Fast, fun and immensely practical.”
—JOE SULLIVAN, Founder, Flextronics
“Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business.”
—JOSH WHITFORD, Founder, Echelon Media
“What do supermodels and venture capitalists have in common? They hear hundreds of pitches a year. Pitch Anything makes sure you get the nod (or wink) you deserve.”
—RALPH CRAM, Investor
“Pitch Anything offers a new method that will differentiate you from the rest of the pack.”
—JASON JONES, Senior Vice President, Jones Lang LaSalle
“If you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work.”
—STEVEN WALDMAN, Principal and Founder, Spectrum Capital
“Pitch Anything opened my eyes to what I had been missing in my presentations and business interactions.”
—LOUIE UCCIFERRI, President, Regent Capital Group
“I use Oren’s unique strategies to sell deals, raise money, and handle tough situations.”
—TAYLOR GARRETT, Vice President, White Cap
“A counter-intuitive method that works.”
—JAY GOYAL, CEO, SumOpti
About the Author
Oren Klaff, whose popular radio show Oren and the Triggerman is heard weekends on KABC in Los Angeles, is also the director of capital markets for Geyser Holdings, a California-based venture capital firm. Since 2006, Oren has pitched and raised more than $300 million from individual investors and banks such as Bear Stearns, Citigroup and Royal Bank of Scotland on behalf of Geyser Holdings, helping the firm quadruple in size. Two of his deals—a large one he did with the venture capital firm Enterprise Partners, and a small one with the State of North Dakota—are part of a case study in UCLA’s MBA Entrepreneur Program where Oren is an annual presenter. Oren lives in Beverly Hills.
Publicity
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Mixergy featured author Oren Klaff in a Skype interview effective pitching using persuasion techniques featured in the book. To watch, click HERE
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Book Review on Investor Book Review.com
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Blog Talk Radio’s Zane Safrit featured the book on the radio show about small business.which went live on June 30. To listen, click HERE
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Managing Your Manager January 20, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: bacardi, book, Boss, Career, Career Builder, Careerbuilder, confidence, confident, contact, cover letter, egoist, Employees, etiquette, Experience, Facebook, find a job, finding a job, friend, Guide, head hunter, Headhunter, Hot Jobs, Hotjobs, How-to, HR, Internet, interview, job, job market, job search, Kraft, lead, lessons learned, life, Linked In, LinkedIn, looking for a job, looking for job, manage up, management, manager, Media Bistro, Mediabistro, micro manage, Monster, myspace, negotiate, Networking, online, opportunity, people, philip morris, Plaxo, Professional, recruit, recruiter, recruitment, reference, referral, resume, salary, salary negotiation, social network, strategic, Strategy, supervisor, Twitter
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Managing Your Manager
How to Get Ahead with Any Type of Boss
Author: Gonzague Dufour
ISBN: 9780071751933 / 0071751939
©2011 | 1st Edition | 256 pages, Paperback
Pub Date: DEC-10
Price: US$ 17.00
Blog | Excerpt | Learn More
Learn Everything You Can From Every Type of Boss
Managers come in all varieties, and unfortunately you don’t get to choose your preference. Too often, we find ourselves working for people who are tough to work for, difficult to “decode,” or brilliant but inaccessible. Managing Your Manager is the answer to dealing with a problematic supervisor.
Placing manager “types” into real-world categories–from the Bully, Scientist, and Star to the Geek, Parent, and Con Artist–it provides everything you need to make your work life more satisfying and productive. Managing Your Manager gives you the tools to:
- Categorize your boss based on telling traits
- Create a solid working relationship
- Avoid common pitfalls associated with certain types
- Become a strong leader based on lessons learned from various bosses
Managers of all types can provide invaluable learning experiences that can enhance your career. Managing Your Manager empowers you with the knowledge, skills, and savvy for dealing with any type of boss and excelling in your job.
About the Author
Gonzague Dufour (Larchmont, NY) is an executive with Human Resources at Bacardi and has held senior executive positions with top companies such as Phillip Morris, Kraft, Jacobs Suchard and KPMG. In addition, he has both law and accounting advanced degrees and is fluent in English, French and Spanish, having been a global executive working in the U.S., France, Switzerland and other countries.
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9780071477192 What Type of Leader Are You?
Best Answers to the 201 Most Frequently Asked Interview Questions June 10, 2010
Posted by McGraw-Hill Education (Asia) in Career, Highlights.Tags: book, Career, Career Builder, Careerbuilder, confidence, confident, contact, cover letter, etiquette, Experience, Facebook, find a job, finding a job, friend, Guide, head hunter, Headhunter, Hot Jobs, Hotjobs, How-to, Internet, interview, job, job market, job search, lead, life, Linked In, LinkedIn, looking for a job, looking for job, Media Bistro, Mediabistro, Monster, myspace, negotiate, Networking, online, opportunity, people, Plaxo, recruit, recruiter, recruitment, reference, referral, resume, salary, salary negotiation, social network, strategic, Strategy, Twitter
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Best Answers to the 201 Most Frequently Asked Interview Questions
Authors: DeLuca, Matthew; DeLuca, Nanette
ISBN-13: 978-0-07-174145-3
ISBN-10: 0071741453
©2010 | 2nd Edition | 240 pages , Softcover
Pub Date: July 2010
Price: US$ 14.95
Answers that will get you hired—from the bestselling interview guide, now completely updated!
In today’s job market, there are thousands of qualified candidates battling it out for a few jobs. Beat out the competition and learn how to give the best interview with Best Answers to the 201 Most Frequently Asked Interview Questions—the essential job-seeking weapon you need to answer the thought-provoking or unexpected questions that potential employers use to weed out candidates.
Career experts, Matthew and Nanette DeLuca, coach you through every possible question you’ll encounter, along with the secret motivation behind them—including those you may not want to be asked but must answer.
In this updated edition, you’ll learn how to:
- Gracefully address a lost job
- Tactfully discuss salary requirements
- Take control of the interview
Features:
- Revision of a 160,000- copy bestseller: The first edition of Best Answers to the 201 Most Frequently Asked Interview Questions has sold almost 162,000 copies, with 2,453 sold on Bookscan just this year. This edition will be fully revised and updated, reflecting the significant changes in the job market since 1996, and especially those in the past year.
- Great timing: With the worst job market in decades finally poised to turn around in 2010, employers will be hiring again – and job seekers will have to fight bigger crowds than ever for every position. This book gives them the chance, if they are lucky enough to secure an interview, to seal the deal.
- Seasoned author team: Matt and Nan DeLuca have written several strong sellers for McGraw-Hill, though Best Answers to the 201 Most Frequently Asked Interview Questions is by far the most successful. They will continue to promote the book through their speaking, client work and article placement on popular career sites.
- Prepare for tough interview questions and answer them confidently
- Ace interview to beat out ever-increasing competition
With Best Answers to the 201 Most Frequently Asked Interview Questions, you’ll never be at a loss for words on any interview.
About the Authors
Matt DeLuca, SPHR (New York, NY) is a Senior Consultant with the Management Resource Group, Inc. Matt is also the author/coauthor of 24 Hours to the Perfect Interview, Get a Job in 30 Days or Less, and Perfect Phrases for Negotiating Salary and Job Offers.
Nanette DeLuca (New York, NY) is a Principal with the Management Resource Group, Inc., and coauthor of 24 Hours to the Perfect Interview, Get a Job in 30 Days or Less, and Perfect Phrases for Negotiating Salary and Job Offers.
The One Minute Negotiator: Simple Steps to Reach Better Agreements June 10, 2010
Posted by McGraw-Hill Education (Asia) in Highlights, Training.Tags: Agreements, closing, collaborate, customers, deal, Don Hutson, family, flexibility, frightened, George Lucas, job, members, negotiaphobia, Negotiator, neighbor, nervous, One Minute, plague, product, relationships, remedy, sales professional, solution, Step-by-Step, strike, The One Minute Negotiator, transactions, uncomfortable
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The One Minute Negotiator
Simple Steps to Reach Better Agreements
Authors: Don Hutson , George Lucas
ISBN-13: 9781605095868
ISBN-10: 1605095869
©2010 | 1st Edition | 168 pages , Hardcover
Pub Date: July 2010
Price: US$ 21.95
Book Excerpt | Learn More
Negotiation impacts every aspect of our lives, from the deals we strike on the job to our relationships with family members and neighbors, to the transactions we make as customers. Yet most people do anything they can to avoid negotiation — it makes them uncomfortable, nervous, even frightened. This plague of “negotiaphobia” is that The One Minute Negotiator will remedy.
Don Hutson and George Lucas use an engaging business parable to tell the story of a high-level sales professional who learns to master a simple yet profound approach to negotiations. Jay Baxter sells more than anyone else in his company, but his profit margins are slim. Instead of negotiating the best deal for the company, he’s giving too much away to get the sale. On a company-sponsored cruise he meets the One Minute Negotiator, who teaches him a three-step negotiating process that can be applied to any situation: closing a deal to get your product in a big-box retail store, getting the best loaner car while your car is in the shop, seeking a fair solution after a hotel messes up your reservation, settling on the price for your new home — in short, any transaction.
The key is flexibility. Most books on negotiation preach one of two gospels: thou shalt collaborate or thou shalt compete. Either everybody works together toward a common goal or the process is basically adversarial. The problem is no two negotiations are alike — one strategy cannot fit all. The One Minute Negotiator teaches you four potential strategies and shows how to choose the one best suited to the situation, your own inclinations, and the strategy being used by the other side.
Besides the obvious benefits, conquering negotiaphobia will reduce your stress level. You’ll never walk away thinking about what you should have asked for or might have gotten. Instead, with tools Hutson and Lucas provide you can confidently and consistently guide any negotiation to the best possible conclusion.
Publicity
- The One Minute Negotiator #5 on the New York Times Bestseller advice/how to list, September 19, 2010. To view, please click HERE
- Book review on getAbstract.com. To read, please click HERE
About the Authors
Don Hutson, the Chairman and CEO of U.S. Learning and the Chairman of the Board of Executive Books, is an accomplished corporate speaker and trainer who works primarily with Fortune 1000 Companies. Don is the author of nine books, including The Sale and the New York Times No. 1 bestseller, The One Minute Entrepreneur, which he co-authored with Dr. Ken Blanchard. The Sale sold more than 75,000 copies, while The One Minute Entrepreneur has sold more than 125,000 copies and is schedule for a re-release this summer.
George H. Lucas, Ph.D., is a senior consultant and member of the board of directors for U.S. Learning, and has been a resource to organizations as a speaker, trainer, consultant, and field coach for more than twenty-five years. He regularly works with clients in North America, Asia-Pacific, Europe and the Middle East, Latin America, Australia, and Africa. George is author or co-author of several successful textbooks, and a co-author (with Don Hutson and Chris Crouch) of The Contented Achiever. He also co-authored, with Terri Murphy, a widely utilized CD-based learning resource: Negotiation — What You Don’t Know Can Cost You.
Organizing for Success March 12, 2010
Posted by McGraw-Hill Education (Asia) in Highlights, Self-Improvement.Tags: budget, Career, day, delegate, email, interruptions, job, kenneth Zeigler, lotus notes, manage, managing, master list, McGraw-Hill Education, meetings, month, monthly, multitask, multitasking, Organization, organize, organizing, panning, phone, plan, prioritize, prioritizing, priority, procrastinate, Procrastinating, productive, productivity, strategize, Strategy, tasks, telephone, time, time management, voice mail, week, workload
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Organizing for Success
Author: Zeigler, Kenneth
ISBN-13: 978-0-07-173956-6
ISBN-10: 0071739564
©2010 | 2nd Edition | 256 pages , Softcover
Pub Date: March 2010
Price: US$ 16.95
Learn More | Book Preview | Book Review
The “productivity guru” updates his renowned organizing and time-management program to help workers and managers stay on top of their game in an increasingly changing work environment.
Organizing for Success, Second Edition provides simple, remarkably effective time management technique to help reders get two extra productive hours out of every day. The book uses “The Master List” concept to show readers how to budget their time and energy by the day, week, and month.
You will learn how to quickly prioritize their goals, complete tasks on time and under budget, and even helps readers plan for the interruptions, urgent emails, and unexpected meetings that will inevitably attack their day. This new edition places heavier emphasis on technology, including advice on how to write, manage and file email more effectively; how to use Lotus Notes and Microsoft Office to streamline the day; and how to use devices like Blackberries and social media as assets and time-savers, rather than as distractions and time sinks.
Based on the time management principles Kenneth Ziegler developed and that have worked for corporations such as Hertz, Toys “R” Us, The Federal Reserve, The Comptroller of the Currency, Hormel, and Fidelity Investments, Organizing for Success Second Edition takes Ken Ziegler’s concept of “The Master List,” and shows readers how to budget their time and energy by the day, the week, and month. Far less complicated, much easier to use, and more effective than the program in Getting Things Done, The Master List shows readers how to quickly prioritize their goals, get done what needs to get done on time and under budget, and even helps readers plan for the interruptions, urgent emails and unexpected meetings that will inevitably attack their day.
New to the 2nd edition:
- More tips on creating a manageable Master List of things to get accomplished, the most popular question he’s received from his classes in the last five years. The book also features information on getting a downloadable version of a “Master List” from the author’s website.
- A more specific time-management plan for organizing a more effective day, week, and month at work.
- A new chapter on managing, controlling and writing email—a huge issue for people in today’s corporate environment.
- A new chapter specifically devoted to maintaining email files—the second most popular question asked at Ken’s seminars.
- New information on how to delegate tasks to people in their office—even if they have no seniority over them—to work more efficiently.
- Using Microsoft Office and Lotus Notes to manage time better.
- New information on making meetings more effective—even if you are not running them.
- A brand new chapter on making the new changes to your life stick!
About the Author
Kenneth Zeigler (Charlotte, NC) has been recognized as a time management expert since developing a time management system for Herz in 1997. The author of three books, he has been on the cover of Investor’s Business Daily and has published numerous articles on time management, productivity, and work / life balance for such newspapers as The Washington Post, NY Post, and Charlotte Observer. Over the years he has advised such clients as Hertz, Toys “R” Us, The Federal Reserve, The Comptroller of the Currency, Hormel, and Fidelity Investments.
McGraw-Hill Education (Asia)
