Dealing with People You Can’t Stand September 12, 2012
Posted by McGraw-Hill Education (Asia) in Business, Business Communication, General Interest, Management & Organization.Tags: align, aligned, aligning, ambitious, aspirational, boss problems, bosses from hell, Career, co-workers, coach, collaborate, company, conversation, Dealing with Difficult People, difficult employee, Employee, employee engagement, engage, Engagement, evaluate, evaluation, executive, fire, Firing, goal setting, goals, Guide, help with coworkers, Hiring, How-to, job, manage, management, managing, mentor, method, methodology, objective, obstacle, office conflict, Organization, own, ownership, performance, problem bosses, problems at work, resource, resourced, resources, results, results focused, results oriented, reward, rewarding, share holder, shareholder, Small Business, specific, staff, stake holder, stakeholder, Strategy, team, team building, teams, toxic coworkers, workforce
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Dealing with People You Can’t Stand, Revised and Expanded Third Edition:
How to Bring Out the Best in People at Their Worst
Authors: Dr. Rick Brinkman, Dr. Rick Kirschner
ISBN: 9780071785723
©2012 | 3rd Edition | 288 pages | Paperback
Pub Date: MAY-12
Price: US$ 18.00
The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!
Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.
Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:
- Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
- Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
- Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people
Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.
About the Author
Dr. Rick Kirschner and Dr. Rick Brinkman are naturopathic physicians, professional speakers, and trainers.
Self-Leadership September 6, 2012
Posted by McGraw-Hill Education (Asia) in Leadership, Management & Organization.Tags: book, coach, conversation, difficult employee, Employee, employee engagement, engage, Engagement, evaluate, evaluation, executive, fire, Firing, goals, Guide, Hiring, How-to, innovate, Innovation, inspiration, inspire, inspiring, lead, manage, management, managing, mentor, motivate, Motivation, Organization, performance, shareholder, staff, stakeholder, Strategy, team, team building, teams, workforce
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Self-Leadership
How to Become a More Successful, Efficient, and Effective Leader from the Inside Out
Authors: Andrew Bryant, Ana Kazan
ISBN: 9780071799096
©2013 | 1st Edition | 224 pages | Paperback
Pub Date: AUG-12
Price: US$ 25.00
An effective new approach for leading yourself and others to ultimate business success
With the flattening of hierarchies and global teams and the need for empowered and engaged employees, a new style of leadership is required. Self-Leadership gives managers and other business leaders the tools for greater self-observation, self-confidence, self-management, and decision-making.
Lead yourself to success—and others are sure to follow
“For leaders looking for a plan of ‘Why, What, and How’ to become a better leader, the answer is between the covers of this book.”
—Chester Elton, New York Times bestselling author of The Carrot Principle, The Orange Revolution, and All In
“Ever wish you could be more confident, more engaged, or more productive in your life? Look no further. All the concepts and tools are right here.”
—Ryan M. Niemiec, Psy.D., Psychologist and Education Director, VIA Institute on Character
“Self-reliance, courage, confidence, emotional self-awareness, and perseverance encompassed into one leadership concept.”
—Garee W. Earnest, Ph.D., Professor, The Ohio State University
“Bryant and Kazan’s groundbreaking work challenges us to take the first small steps of what will be for many a lifelong journey of self-discovery from the inside out.”
—R. Dale Safrit, Ed.D., Professor, North Carolina State University
“Andrew and Ana’s . . . research, insights, and experience provide a practical tool-kit on how you can choose to live your life and your work and influence others to do the same.”
—Philip Beck, Chairman, Dubeta
“It is generally accepted in the business literature that the heart of leadership is leading self. I believe that leading self is also the path to being a ‘responsible’ leader. The important contribution made by Self Leadershipis that it tells you what to do if you want to get better at leading self. Read this book if you desire to be more effective as a leader and remember, “You don’t have to be bad at leadership to get better.”
—Stephen C. Lundin Ph.D., author of the bestseller, Fish!
About the Author
Andrew Bryant, CSP, PCC is an international thought leader specializing in Self-leadership, the power of influence and developing leaders for the future with an emphasis on Asia specifically. He is the founder of Self Leadership International as well as an executive coach and leadership consultant.
Ana Kazan, PhD is a university professor and a researcher in Brazil and Research and Data Analysis Director of Kazan & Associates Consultants. She teaches Organizational Communication, Organizational Psychology and Leadership, Research Methods, and Self-Leadership courses in the state of Sao Paulo.
The Employee Engagement Mindset May 1, 2012
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: book, Business, coach, conversation, difficult employee, Employee, engage, evaluate, evaluation, executive, experiential learning, fire, Firing, goal setting, goals, Guide, Hiring, How-to, innovate, Innovation, inspiration, inspire, inspiring, lead, manage, management, managing, mentor, method, methodology, motivate, objective, organic growth, Organization, own, ownership, performance, share holder, shareholder, smart goals, staff, stake holder, stakeholder, Strategy, succeed, success, task, team, team building, teams, workforce
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The Employee Engagement Mindset
The Six Drivers for Tapping into the Hidden Potential of Everyone in Your Company
Authors: Tim Clark
ISBN: 9780071788298
©2012 | 1st Edition | 272 pages | Hardback
Pub Date: JUN-12
Price: US$ 26.00
The Employee Engagement Mindset shifts the paradigm of engagement from an employer-centered model to an employee-centered view. By putting an emphasis on shared manager and personal responsibility coupled with intrinsic motivation in order to increase engagement, companies can reach the levels of engagement necessary to outperform their competitors.
Based on years of research and based on a popular seminar with the same name, The Employee Engagement Mindset outlines a simple six-part shared manager/employee model for increasing engagement: Shaping, Connecting, Learning, Stretching, Achieving, and Contributing. The authors present research proving that companies with employee-engagement programs enjoy measurably greater profits, growth, productivity, and retention than those without.
About the Author
Timothy R. Clark is founder and CEO of TRClark Partners, a consultancy that provides advisory services in strategy, large-scale change and transformation, and executive development. He writes the syndicated column, “On Leadership” for the Salt Lake Deseret News, which holds the largest circulation in the state. He is a leading authority in the field of change leadership and organizational transformation. He is the author of the critically claimed book, Epic Change: How to Lead Change in the Global Age (John Wiley/Jossey-Bass), The Leadership Test: Will You Pass (2009). Some of his clients include Accenture, American Express, Chevron, Disney, Dow Chemical, Microsoft, NASA, and Wells Fargo Bank.
Drucker’s Lost Art of Management April 14, 2011
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: book, compete, competition, competitive, edge, Employee, evaluate, evaluation, executive, goals, Guide, How-to, imperative, innovate, Innovation, knowledge, lead, Leadership, leading, manage, management, managing, motivate, optimization, Optimize, organic growth, Organization, perform, performance, performing, Risk, share holder, shareholder, staff, stake holder, stakeholder, strategies, Strategy, team, team building, teams, workforce
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Drucker’s Lost Art of Management
Peter Drucker’s Timeless Vision for Building Effective Organizations
Authors: Joseph A. Maciariello, Karen Linkletter
ISBN: 9780071765817 / 0071765816
©2011 | 1st Edition | 464 pages | Hardback
Pub Date: MAR-11
Pages: US$ 35.00
Introduction | Learn More
A framework for improving managerial effectiveness—based on the timeless principles of Peter Drucker
While corporate malfeasance was once considered the exception, the American public is increasingly viewing unethical, immoral, and even criminal business behavior as the norm. According to the authors of Drucker’s Lost Art of Management, there is some truth behind this new perception. Business management has lost its bearings, and the authors look to Peter Drucker’s vision of management as a liberal art to steer business back on course.
Recognized as the world’s leading Drucker scholar, Joseph Maciariello, along with fellow Drucker scholar Karen Linkletter, provides a blueprint for making corporate American management more functional and redeeming its reputation. Throughout his career, Peter Drucker made clear connections between the liberal arts and effective management, but he passed away before providing a detailed exposition of his ideas. Maciariello and Linkletter integrate their Drucker expertise in management and the liberal arts to finally define management as a liberal art and fulfill Drucker’s vision.
In Drucker’s Lost Art of Management, Maciariello and Linkletter examine Drucker’s contention that managers must concern themselves with the foundational concepts of political science, history, economic theory, and other liberal arts, such as:
- Societal values and standards
- The use and abuse of power
- Individual character development
- Innovation and technology
- The nature of good and evil
- The role managers play in a healthy society
The authors create a new philosophy of management based on the principles leaders throughout history have relied on to be effective both individually and as custodians of civilized society and healthy economies.
Our future executives, professionals, managers, and entrepreneurs are on track to learning (and perpetuating) the idea that only the bottom line matters in business—a concept that benefits no one in the end. It’s up to us to instill the ageless verities that make for good management, good society, and good business results.
A passionate call for radical change in today’s management practices, Drucker’s Lost Art of Management provides the ideas, concepts, and practical advice to make that change happen before it’s too late.
Endorsement
“Maciariello and Linkletter provide a very thoughtful and challenging journey in understanding Drucker’s profound insights into the meaning of management as a liberal art.”
—C. William Pollard, Chairman Emeritus, The ServiceMaster Company
“Linkletter and Maciariello have done a masterful job in bringing into focus the connections between Drucker’s visions of management as a liberal art, of leadership dominated by integrity, high moral values, a focus on developing people, an emphasis on performance and results, and on balancing stability and continuity vs. the discontinuities created by change.”
—Kenneth G. Wilson, Nobel Laureate in Physics 1982, 20-year disciple of Drucker’s writings
“Maciariello and Linkletter provide a must-read for a new class of managers and academics who see beyond the bottom line.”
—David W. Miller, Ph.D., Director Princeton Faith & Work Initiative and Associate Research Scholar, Princeton University, and President, The Avodah Institute
About the Authors
Joseph Maciarello (Claremont, CA) was a colleague of Peter Drucker for 26 years and taught Drucker’s courses once Peter Drucker reduced his teaching load. He coauthored The Daily Drucker and The Effective Executive in Action with Peter Drucker. He is the Director of Research and Academic Director at the Drucker Institute and Horton Professor of Management at The Peter F. Drucker and Masatoshi Ito Graduate School of Management.
Karen Linkletter (Newport Beach, CA) teaches American Studies at California State University at Fullerton. The first archivist at the Drucker Institute, she has experience in the financial services industry. She holds a Ph.D. and M.B.A. from Claremont Graduate University.
Other books you might be interested:
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9780071472333 The Definitive Drucker
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9780071638005 The Drucker Difference
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9780071700450 The Drucker Lectures
Perfect Phrases for Conflict Resolution April 14, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: argument, book, Boss, budget, Business, Career, clash, commitment, company, conflict, control, controlling, customer, deadline, difficult, direct report, disagreement, emotional, engage, fight, Guide, How-to, HR, human resources, jerk, manage, management, managing, office, overworked, performance, personal, Personality, project, recognition, reolve, resolving, salary, supervisor, supplier, team, vendor, workplace
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Perfect Phrases for Conflict Resolution
Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment
Authors: Lawrence Polsky, Antoine Gerschel
ISBN: 9780071756167 / 0071756167
©2011 | 1st Edition | 176 pages | Paperback
Pub Date: JUN-11
Price: US$ 12.00
Learn More
The Right Phrase for Every Situation . . . Every Time
Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any fracas, flap, or fray—and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts for any business altercation, enabling you to rise above the conflict and focus on solving the problem. You’ll possess the language you need to manage any type of conflict with superiors, peers, or employees concerning:
- Strategy
- Resources
- Priorities
- Cooperation
- Workload
About the Authors
Lawrence Polsky (Princeton, NJ) is a managing partner at PeopleNRG, a change management consultancy firm that specializes in optimizing “people energy” through high impact tools, programs and ideas.
Antoine Gerschel (Princeton, NJ) is a managing partner at PeopleNRG.
Other books you might be interested:
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9780071490733 Perfect Phrases for Building Strong Teams
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9780071493048 Perfect Phrases for Dealing with Difficult People
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9780071597326 Perfect Phrases for Dealing with Difficult Situations at Work
Toyota Under Fire March 7, 2011
Posted by McGraw-Hill Education (Asia) in Highlights, Leadership.Tags: compete, competition, competitive, edge, Employee, evaluate, evaluation, executive, goals, imperative, innovate, Innovation, knowledge, lead, Leadership, leading, manage, management, managing, motivate, optimization, Optimize, organic growth, Organization, perform, performance, performing, retention, Risk, share holder, shareholder, staff, stake holder, stakeholder, strategies, Strategy, team, team building, teams, workforce
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Toyota Under Fire
Lessons for Turning Crisis into Opportunity
Authors: Jeffrey Liker, Timothy N. Ogden
ISBN: 9780071762991 / 007176299X
©2011 | 1st Edition | 208 pages | Hardback
Pub Date: APR-11
Price: US$ 20.00
Sample Ch 01 | Learn More
TOYOTA UNDER FIRE has been awarded the prestigious Shingo Prize. Author Jeff Liker was recognized for providing new knowledge and understanding of lean operation excellence
The definitive inside account of Toyota’s greatest crisis—and lessons you can apply to your own company
For decades, Toyota has been setting standards that are the envy—and goal–of organizations worldwide. Its legendary management principles and business philosophy, first documented by Jeffrey K. Liker in his influential book The Toyota Way, changed the business world’s approach to operational excellence.
Granted unprecedented access to Toyota’s facilities worldwide, Liker, along with Timothy N. Ogden, investigated the inside story of how Toyota faced the challenges of the recession and the recall crisis of 2009–2010. In both cases, the company was caught off guard—and found that a root cause of the challenges it faced was its failure to live up to its own principles. But the fundamentals were still there, and the company has ultimately come out of the most challenging years of its postwar existence even stronger than before.
Toyota Under Fire chronicles all the events of the recession and the recall crisis in detail, providing valuable lessons any business leader can use to survive and thrive in a crisis, no matter how large:
- Crisis response must start by building a strong culture long before the crisis hits.
- Culture matters far more than decisions made by top executives.
- Investing in people, even in the depths of a recession, is the surest path to long-term profitability.
Because it had founded its culture on such principles, Toyota didn’t need to amass an army of public relations, marketing, and legal experts to “put out the fire”; instead, it redoubled efforts to live up to its founding tenet, going “back to basics.” Toyota began solving this crisis more than 70 years ago, when its organizational culture was first established.
Apply the lessons of Toyota Under Fire to your company, and you’ll meet any future management challenge calmly, responsibly, and effectively— the Toyota Way.
Praise for Toyota Under Fire
“Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement.”
—Charles Baker, former Chief Engineer and Vice President for R&D, Honda of America
“Toyota Under Fire is a superb book and should prove very helpful to American industry’s understanding of the problems faced and how any company can prevent similar occurrences in the future.”
—Norman Bodek, author, founder of Productivity Press, and inductee in 2010 Industry Week Manufacturing Hall of Fame
“As a former automotive supplier executive and student of Toyota, I was concerned to see the many negative reports and investigations into the quality and safety of its vehicles. Toyota Under Fire tells the story of how this great company is growing wiser and stronger by living its culture and values.”
—Michael Fisher, CEO, Cincinnati Children’s Hospital Medical Center
“Just as Toyota has put itself through excruciating soul-searching in order to understand what went wrong, so should we all take advantage of the opportunity for learning presented to us by Toyota’s misfortune. In these pages, you will find that the actual circumstances were far more complex, nuanced, and uncertain than you saw reported in the news.”
—John Y. Shook, Chairman and CEO, Lean Enterprise Institute
Publicity
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Article “From Recalls to Redemption: Toyota Did Not Lose its “Way” on Process Excellence Network, Feb 18. to read, please click HERE
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Article “Toyota’s Recall Crisis: What Have We Learned?” on Harvard Business Review, The Conversation, Feb 11. to read, please click HERE
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Review on Business Standard – The Strategist, New Delhi. To read, please click HERE
About the Author
Jeffrey K. Liker, Ph.D., author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering at the University of Michigan and coowner of lean consulting firm Optiprise, Inc. His Shingo-Prize winning work has appeared in The Harvard Business Review, Sloan Management Review, and other leading publications.
Timothy Ogden is Executive Partner at Sona Partners, a thought leadership communications firm. He has written for Harvard Business Review, Miller-McCune magazine, and Alliance magazine and he blogs regularly for Harvard Business Review and for the Stanford Social Innovation Review. He is frequently quoted in the New York Times, Chronicle of Philanthropy, Wall Street Journal and Financial Times.
Related Titles
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9780071477451 Toyota Talent
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9780071492171 Toyota Culture
Jumping the S Curve February 28, 2011
Posted by McGraw-Hill Education (Asia) in Management & Organization.Tags: BEMI, Big Enough Market Insight, Danaher, Economic, Genentech, Jumping the S Curve, managing, Market Disruptions, P&G, Paul Nunes, Porsche, profitability, Samsung, Schlumberger, Tim Breene
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Jumping the S Curve
How to Beat the Growth Cycle, Get on Top, and Stay There
Authors: Paul Nunes, Time Breene
ISBN: 9781422175583 / 1422175588
©2011 | 1st Edition | 256 pages | Hardback
Pub Date: FEB-11
Price: US$ 29.95
Book Preview | Learn More
Not for Sale in India, Sub-Continent & Nepal
How do an elite few companies, such as Samsung, P&G, Porsche, Danaher, Genentech, and Schlumberger achieve enduring and sustained out-performance of their peers? How do these companies grow revenue and increase profitability, not only in the short run, but even across economic and market disruptions?
In Jumping the S-Curve, Accenture authors Paul Nunes and Tim Breene share key insights from their multi-year study of high performance businesses. One of the largest and most comprehensive studies of business performance ever conducted, Nunes and Breene studied over 6000 companies from a multitude of industries around the world, and by applying a rigid set of criteria they found that less than one in twenty companies pass the test of sustained outperformance, and that what separates these high performers from their lesser-performing competitors is a focused agenda built on only three critical elements:
- A “”Big Enough Market Insight”" (BEMI) – Ability to identify big market opportunities in secular trends and prepare early to exploit them
- Competence Before Scaling – Ability to know precisely when to scale (lesser performers scale too quickly, higher performers wait…but not too long)
- Serious Talent – Ability to demand, and get, “”stretch performances”" from people at the top of the organization, as well as from those who are already great at what they do.
With detailed company examples, this book shows how companies manage these three pre-requisites to become high performers relative to their peers. But the authors go further, and explain how the elite few also sustain high performance over time, by becoming masters at balancing continuity with change.
About the Author
Paul Nunes is the Executive Director of Research and an executive research fellow in the Accenture Institute for High Performance Business. He is the coauthor the award-winning book Mass Affluence and numerous articles. Tim Breene is Accenture’s former Chief Strategy and Development Officer and current head of the company’s digital marketing initiative. Breene and Nunes coauthored the Harvard Business Review article “The Chief Strategy Officer.”
Managing Your Aspirations November 18, 2010
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: book, management, managing, workplace
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Managing Your Aspirations
Developing Personal Enterprise in the Global Workplace
Author: Bob Aubrey
ISBN: 9780071311786 / 0071311785
©2011 | 1st Edition | 352 pages | Paperback with Flaps
Pub Date: Nov-10
Price: US$ 19.50
eBook
ISBN: 9780071328227 / 007132822X
Available at: skoob
Managing Your Aspirations: Developing Personal Enterprise in the Global Workplace is written for anyone who meets with the question: “Tell me more about yourself and where you want to go in the future” and realizes that the answer is not simple. It is for those who are ready to take a step back from their regular routines to think seriously about another question: “Does what I’m doing today relate to my dreams and my identity?”
The questions above pertain to personal development, a theme that has recently become a responsibility for individuals in corporate organizations and higher-educational institutions. To meet this relatively new need, Bob Aubrey, founder and CEO of Metizo, shares the Personal Enterprise Plan, comprising a set of personal development strategy tools that were previously created for leading multinational companies and top business schools. In so doing, he guides the reader through questions that give meaning and value to decisions about work, lifestyle and development, such as: Who will I become? How can I transform my dreams into reality? How do I balance my lifestyle and career priorities? What challenges and changes should I expect in today’s global workplace?
Whether you are at a crossroads in your life, just starting out in your career or wish to take stock of your life, Managing Your Aspirations will guide you in defining your identity, needs and goals, and working towards achieving your personal success.
Praise for the book
“Personal development is perhaps the most essential skill for students and employees in the 21st century. This book is a practical approach, based on Bob Aubrey’s experience in global talent development, for transforming potential into economic and personal success.” – Kevin Wheeler, Founder and President, Future of Talent Institute, Silicon Valley, California
“Bob Aubrey has come full circle: he is the only consultant I know who really understands personal development in companies, and now in this book he offers practical solutions.” – Reto Wittwer, CEO , Kempinski Hotels and Resorts
“As the Center for Young Leaders is a movement for entrepreneurs, we believe that each individual has the potential for personal enterprise. With this book on the Personal Enterprise Plan, Bob Aubrey goes beyond the ideas that have inspired our organization in the past to offer a practical and concrete tool that helps everyone to become an entrepreneur in life.” - Michel Meunier, National President of the Centre de Jeunes Dirigeants (Center for Young Leaders)
Publicity
- Interview on HRM TV Asia on Planning for Success.
- Part 1
- Part 2 -
Interview on Malaysia BFM89.9, Raise Your Game. To Listen, please click HERE
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Review on Lifestyle Lite May 2011 issue by NTUC Media. To read, please click HERE
About the Author
Professor Bob Aubrey is the founder and CEO of Metizo, an international personal development company, and Professor of Personal Development at Euromed Management school in France. A leading contributor to the new field of personal development in institutions, he created the first personal development certification for institutions of higher education as well as mentoring certification for corporate leaders. He also chairs Asia’s first MBA for talent professionals. Professor Aubrey travels frequently, working with companies such as Volkswagen, Nokia, Areva, ConocoPhillips and SAP on their talent and employee development strategies. His previous books deal with the wisdom of renewal, the future of work and changes in higher education. He is an accomplished teacher and speaker for business schools and personal development conferences in China, France, Singapore, Brazil and USA.
Disrupting Class, Expanded Edition: How Disruptive Innovation Will Change the Way the World Learns September 24, 2010
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: Christensen Thinkers50, Education, Harvard, innovate, Innovation, inspiration, inspire, inspiring, Latter Day Saints, lead, manage, management, managing, motivate, Motivation, The McKinsey Way
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Disrupting Class, Expanded Edition
How Disruptive Innovation Will Change the Way the World Learns
Authors: Christensen, Clayton; Johnson, Curtis W.; Horn, Michael B.
ISBN-13: 978-0-07-174910-7
ISBN-10: 0071749101
©2011 | 2nd Edition | 272 pages , Hardcover
Pub Date: October 2010
Price: US$ 34.95
Learn More
Clay Christensen’s groundbreaking bestselling work in education now updated and expanded, including a new chapter on Christensen’s seminal “Jobs to Be Done” theory applied to education.
According to recent studies in neuroscience, the way we learn doesn’t always match up with the way we are taught. If we hope to stay competitive-academically, economically, and technologically-we need to rethink our understanding of intelligence, reevaluate our educational system, and reinvigorate our commitment to learning. In other words, we need “disruptive innovation.”
Now, in his long-awaited new book, Clayton M. Christensen and coauthors Michael B. Horn and Curtis W. Johnson take one of the most important issues of our time-education-and apply Christensen’s now-famous theories of “disruptive” change using a wide range of real-life examples. Whether you’re a school administrator, government official, business leader, parent, teacher, or entrepreneur, you’ll discover surprising new ideas, outside-the-box strategies, and straight-A success stories. You’ll learn how:
- Customized learning will help many more students succeed in school
- Student-centric classrooms will increase the demand for new technology
- Computers must be disruptively deployed to every student
- Disruptive innovation can circumvent roadblocks that have prevented other attempts at school reform
- We can compete in the global classroom-and get ahead in the global market
Filled with fascinating case studies, scientific findings, and unprecedented insights on how innovation must be managed, Disrupting Class will open your eyes to new possibilities, unlock hidden potential, and get you to think differently. Professor Christensen and his coauthors provide a bold new lesson in innovation that will help you make the grade for years to come.
The future is now. Class is in session.
Endorsement
“Provocatively titled, Disrupting Class is just what America’s K-12 education system needs–a well thought-through proposal for using technology to better serve students and bring our schools into the 21st Century. Unlike so many education ‘reforms,’ this is not small-bore stuff. For that reason alone, it’s likely to be resisted by defenders of the status quo, even though it’s necessary and right for our kids. We owe it to them to make sure this book isn’t merely a terrific read; it must become a blueprint for educational transformation.” — Joel Klein, Chancellor of the New York City Department of Education
“A brilliant teacher, Christensen brings clarity to a muddled and chaotic world of education.” — Jim Collins, bestselling author of Good to Great
About the Author
Clayton M. Christensen (Belmont, MA) is the Robert and Jane Cizik Professor of Business Administration at the Harvard Business School, and is widely regarded as one of the world’s foremost experts on innovation and growth. He is author or coauthor of five books including the New York Times bestsellers, The Innovator’s Dilemma and The Innovator’s Solution.
Michael Horn is the co-founder and Executive Director, Education of Innosight Institute, a non-profit think tank devoted to applying the theories of disruptive innovation to problems in the social sector. Tech&Learning magazine named him to its list of the 100 most important people in the creation and advancement of the use of technology in education. He holds an AB from Yale and an MBA from Harvard.
Curtis Johnson, once a teacher and later a college president, is a writer and consultant. He was head of the public policy research organization that launched the idea of chartered schools and chief of staff to former governor Arne Carlson of Minnesota. Co-author of three books on how metropolitan regions have to adapt to new realities to be successful places, Johnson is a partner with the Citistates Group and the managing partner of Education Evolving, a project of the Center for Policy Studies. He is a graduate of Baylor University with a PhD from the College of Education at the University of Texas.
Publicity
Disrupting Class, Expanded Edition was referenced in a Washington Times article relating to online courses and FCC regulation of the Internet. To read. please click HERE
Title by Clayton M. Christensen
The McGraw-Hill 36-Hour Course: Operations Management August 11, 2010
Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.Tags: assignable cause, book, Business, capability, change management, compete, competition, competitive advantage, control chart, create, decision, decision point, define, definition, design, distribution, engineer, evaluate, evaluating, evaluation, framework, Guide, How-to, identify, implement, Information, interpret, knowledge, learn, learning, manage, management, managing, maturity model, motivate, Motivating, Motivation, operational, organizational, organize, performance, plan, planning, Principles, process control, product, research, results, routine, service, souces, statement, statistic, statistical, system, systems thinking, technique, technologies, Technology, transform, transformation, value chain
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The McGraw-Hill 36-Hour Course
Operations Management
Authors: Brennan, Linda
ISBN-13: 978-0-07-174383-9
ISBN-10: 0071743839
©2011 | 1st Edition | 256 pages , Softcover
Pub Date: September 2010
Price: US$ 19.95
Learn More
A complete course in operations management—without the tuition!
The McGraw-Hill 36-Hour Course in Operations Management has everything you need to make your company’s processes efficient as they can be. This easy, self-paced “course” demystifies the concepts and skills you need to master your job! It includes:
- Expert guidance on operations management
- Chapter-ending self-tests
- Final exams that reinforce what you learned
About the Author
Linda L. Brennan (Atlanta, GA), PhD is a professor of management at Mercer University in Macon. Her teaching portfolio includes graduate and undergraduate courses in operations management, leadership, international business and strategy. She conducts research and consults in the areas of technology impact assessment, process and project management, and instructional effectiveness.
She first started teaching operations management to MBA students in 1995. Despite trying many different textbooks and reading packets over the years, she was unable to find a book that her students and she thought was useful, much less interesting. The texts inevitably cover an overly broad range of topics, and present superficial versions of management science techniques that students are unlikely to remember (much less use) in the workplace. What is needed for most managers is an enduring framework by which to evaluate operations, identify opportunities to improve them, implement changes, and measure outcomes. The McGraw-Hill 36-Hour Course: Operations Management will address that void.
Brennan has been published in scholarly and practitioner-oriented journals such as International Journal of Quality and Reliability Management, Engineering Management Journal, The Journal of Management in Engineering, IEEE Technology and Society, and Corporate Governance. Working with colleagues at Mercer, she has developed and published a portfolio of teaching cases in the Journal of Cases in Information Technology, the Journal of Critical Incidents, and the IMA Case Journal. Her two previous books, Computer-Mediated Relationships and Trust: Organizational and Managerial Implications and The Social, Ethical, and Policy Implications of Information Systems, were co-edited with Dr. Victoria Johnson and published by IGI Global.
Dr. Brennan’s prior work experience includes management positions at The Quaker Oats Company and marketing and systems engineering experience with the IBM Corporation. As a consultant, she applies her extensive experience in the management of knowledge work and information technologies to help individuals and teams to manage change and achieve organizational performance. Typical projects include performance measurement and improvement, project planning and control, process design and implementation, and strategic planning. She has consulted with a wide variety of organizations, including Fortune 100 companies, professional services firms, and many not-for-profit organizations.
A licensed professional engineer, she received her Ph.D. in industrial engineering from Northwestern University, her MBA in policy studies from the University of Chicago, and her B.I.E. in industrial engineering from the Georgia Institute of Technology. She lives in Central Georgia with her husband, teenage son, 200 pounds of dog, and a cat.
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