Self-Leadership September 6, 2012Posted by McGraw-Hill Education (Asia) in Leadership, Management & Organization.
Tags: book, coach, conversation, difficult employee, Employee, employee engagement, engage, Engagement, evaluate, evaluation, executive, fire, Firing, goals, Guide, Hiring, How-to, innovate, Innovation, inspiration, inspire, inspiring, lead, manage, management, managing, mentor, motivate, Motivation, Organization, performance, shareholder, staff, stakeholder, Strategy, team, team building, teams, workforce
Authors: Andrew Bryant, Ana Kazan
©2013 | 1st Edition | 224 pages | Paperback
Pub Date: AUG-12
Price: US$ 25.00
An effective new approach for leading yourself and others to ultimate business success
With the flattening of hierarchies and global teams and the need for empowered and engaged employees, a new style of leadership is required. Self-Leadership gives managers and other business leaders the tools for greater self-observation, self-confidence, self-management, and decision-making.
Lead yourself to success—and others are sure to follow
“For leaders looking for a plan of ‘Why, What, and How’ to become a better leader, the answer is between the covers of this book.”
—Chester Elton, New York Times bestselling author of The Carrot Principle, The Orange Revolution, and All In
“Ever wish you could be more confident, more engaged, or more productive in your life? Look no further. All the concepts and tools are right here.”
—Ryan M. Niemiec, Psy.D., Psychologist and Education Director, VIA Institute on Character
“Self-reliance, courage, confidence, emotional self-awareness, and perseverance encompassed into one leadership concept.”
—Garee W. Earnest, Ph.D., Professor, The Ohio State University
“Bryant and Kazan’s groundbreaking work challenges us to take the first small steps of what will be for many a lifelong journey of self-discovery from the inside out.”
—R. Dale Safrit, Ed.D., Professor, North Carolina State University
“Andrew and Ana’s . . . research, insights, and experience provide a practical tool-kit on how you can choose to live your life and your work and influence others to do the same.”
—Philip Beck, Chairman, Dubeta
“It is generally accepted in the business literature that the heart of leadership is leading self. I believe that leading self is also the path to being a ‘responsible’ leader. The important contribution made by Self Leadershipis that it tells you what to do if you want to get better at leading self. Read this book if you desire to be more effective as a leader and remember, “You don’t have to be bad at leadership to get better.”
—Stephen C. Lundin Ph.D., author of the bestseller, Fish!
About the Author
Andrew Bryant, CSP, PCC is an international thought leader specializing in Self-leadership, the power of influence and developing leaders for the future with an emphasis on Asia specifically. He is the founder of Self Leadership International as well as an executive coach and leadership consultant.
Ana Kazan, PhD is a university professor and a researcher in Brazil and Research and Data Analysis Director of Kazan & Associates Consultants. She teaches Organizational Communication, Organizational Psychology and Leadership, Research Methods, and Self-Leadership courses in the state of Sao Paulo.
Prescription for Excellence May 18, 2011Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.
Tags: business communication, Career, chip heath, communicate in business, competition, competitive edge, customer care, customer experience, customer service, dan heath, healthcare, hospital, lead, Leadership, Leadership Center, Made to Stick, manage, management, manager, Market, marketing, motivate, network, Networking, new gold standard, patient care, quality, raving fans, ritz carlton, service, starbucks experience
Author: Joseph Michelli
ISBN: 9780071773546 / 0071773541
©2011 | 1st Edition | 320 pages | Hardback
Pub Date: MAY-11
Price: US$ 28.00
The Secrets to Long-Term Business Health
Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies.
Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare.
In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach.
UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles:
- Commit to Care
- Leave No Room for Error
- Make the Best Better
- Create the Future
- Service Serves Us
From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability.
The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows.
Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.
‘Like any business, a hospital must be true to its core values in order to succeed. `Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.’
‘Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios
‘With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.’
‘David M. Lawrence, M.D., former CEO, Kaiser Permanente
‘An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.’
‘William E. Simon, Jr., cochairman, William E. Simon & Sons
‘Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.’
‘Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence
- Prescription for Excellence is poised to hit FOUR Bestseller Lists:
- The New York Times: #1 Hardcover Advice & Misc, Week Ending June 12
- USA Today: #1 Money Best Sellers
- Publishers Weekly: #2 Hardcover Nonfiction Best Seller
- The Wall Street Journal: #8 Hardcover Nonfiction and #1 Hardcover Business (based on Nielsen Bookscan ratings
About the Author
Joseph A. Michelli, Ph.D. (Falcon, CO), is an internationally sought-after speaker, author, and organizational consultant. His book, The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, published by McGraw-Hill, regularly achieved bestseller status on the Wall Street Journal (6 weeks), BusinessWeek (5 months), and USA Today (8 weeks) lists. He has been featured on television programs such as The Glenn Beck Show and CNBC’s “On the Money” and has conducted hundreds of radio and print interviews. His other books include The New Gold Standard about service excellence at The Ritz-Carlton Hotel Company and When Fish Fly: Lessons for Creating a Vital and Energized Workplace which was co-authored with the owner of the “World Famous” Pike Place Fish Market in Seattle.
Other books you might be interested:
9780071478151 The Disney Way
9780071477840 The Starbucks Experience
9780071548335 The New Gold Standard
9780071590730 Management Lessons from Mayo Clinic
9780071592086 The Innovator’s Prescription
Full Engagement! May 11, 2011Posted by McGraw-Hill Education (Asia) in Management & Organization.
Tags: Business, Business motivational, human resources, industries & professions, inspire, investment, Leadership, management, motivate
Author: Brian Tracy
ISBN: 9780814416891 / 0814416896
©2011 | 256 pages | Hardback
Pub Date: MAY-11
Price: US$ 22.00
How do you light a fire under every employee? Brian Tracy, the Master of Motivation, shows how!
In these tough economic times, everyone is expected to produce more with less. And yet, studies have shown that on average, employees are working at only a fraction of their potential. What are managers to do? How can they inspire their people to perform at their absolute best?
Whatever the situation, a good manager can quickly organize a group of average performers into a high-functioning team capable of achieving tremendous results for the company. The secret is knowing how—and anyone can learn.
In Full Engagement!, business success expert Brian Tracy shows managers how they can supercharge their employees’ efforts.
Packed with powerful, practical ideas and strategies, this eye-opening guide explains how to:
Unlock the potential of each person
Motivate and inspire employees to peak performance
Trigger the “X Factor” that maximizes productivity
Drive out the fears that hold people back
Create a high-trust work environment
Set clear goals and objectives
Recognize, reward, and reinforce in a way that energizes every employee
A manager’s role is to achieve the highest possible return on the physical, emotional, and mental effort that his or her people put forth. It’s not a return on investment…it’s a return on energy. And when managers fail at that, they fail at their own job.
With this essential guide, all managers can now hold the keys to unlocking superstar performance from their teams
About the Author
BRIAN TRACY is one of the top business speakers and authorities in the world today. He has spoken in almost every city in the US and Canada, and in 56 other countries. He addresses more than 250,000 people worldwide each year. He has written 50 books and produced more than 500 audio and video learning programs on management, motivation and personal success. He is the president of Brian Tracy University and Business Growth Strategies, the pre-eminent internet business learning portal in the world today.
If you’re ready to empower your people to be more do more and achieve more, then read and use the strategies in this brilliant book by my friend Brian Tracy. Anyone in a leadership position must read this book!
- James Malinchak, Featured on ABC’s Primetime TV Show, Secret Millionaire, Founder, http://www.BigMoneySpeaker.com
Full Engagement is the most complete and practical tool book I have read that shows managers show to treat each person so well that they perform at higher levels than ever before.
- Jack Canfield, Best-selling coauthor of the #1 NYT best-selling series Chicken Soup for the Soul
Brian Tracy’s Full Engagement! is an extraordinary book, loaded with practical tools and ideas that every manager needs to be more effective and make the team feel terrific about themselves.
- Mark C. Thompson, bestselling author of Now Build a Great Business! and Success Built to Last
Full Engagement! is a fantastic journey that gives the reader great insights into how a manager’s behaviors will affect the intrinsic motivation of staff, and, ultimately, the bottom line.
- Joseph Sherren, President, Ethos Enterprises Inc.; CEO, Gateway Leadership Inc.; author, iLead, Five Insights for Building Sustainable Organizations; coauthor, Vitamin “C” for a Healthy Workplace
Brian Tracy is one of the most practical and helpful advisers that I have ever met. Full Engagement! contains ideas that we can immediately apply–at work and at home.
- Marshall Goldsmith, author of the New York Times bestsellers MOJO and What Got You Here Won’t Get You There
Leave it up to Brian Tracy to author another brilliant and to-the-point book on investing in people, fueling talent, and inspiring greatness! The magical way in which Brian explains and describes the importance of being happy and fueling happiness is right on target. In this time of recession and some diminished spirit in folks, he inspires and guides us to reflect on our own inner value and reminds us we can recession-proof ourselves by our actions, habits, and commitments. I highly recommend this book for anyone who manages and leads people, or if you are just looking for a great read to motivate and lead yourself!
- Steve Rodgers, President/Owner, Windermere Exclusive Properties,San Diego
Brian Tracy has done it again! He has brought his insightful and intuitive wisdom to Full Engagement!, providing the tools necessary to positively influence and impact the people you lead. Read it, apply it, and rejoice in the results!
- Michael Clayton, President and CEO, The Better Business Bureau inSoutheast Texas
On a scale from 1 to 10, from very unhappy to very happy, I am 10+ with Full Engagement!. Yet another true work of art by Mr. Tracy, this book provides me with a whole host of proven best practices to bring the best out of my people and me. I cannot wait to incorporate these techniques with my department and help make the best people get better while they achieve greatness. Thanks Brian!
- Matt Fenn, Senior Manager, Jostens Memory Book Training and Development
Brian shows managers how to make people feel terrific about themselves and perform at their best.
- Keith Scott, founder, Beachcomber Hot Tubs
Applying the principles in Full Engagement! will fundamentally change the performance and culture of any organization. Brian effectively provides actionable tools that get results through an authentic approach that truly engages people the right way.
- Tim Larson, President and CEO, Jostens
This is an outstanding book, loaded with practical tools and ideas that every manager can use to help employees feel terrific about themselves—and as you know, an engaged, happy employee is the central value in individual performance and productivity. This book shows you how to motivate and inspire your team to achieve their highest potential.
- John Assaraf, author
Leaders and managers can extract the worst or best of what employees have in them. Now more than ever before we need the best quality work and highest productivity from the employees we have–and nobody is better at showing us how than Brian Tracy.
- Lawrence Janesky, President, Basement Systems Inc.; author, The Highest Calling and Think Daily
Brian has done it again! Full Engagement! teaches all of us who manage or lead others how to get the most out of those we work with. In this ever-changing world, Brian Tracy provides an easy-to-follow roadmap to peak performance! This book is a ‘must’ for every leader!
- Tom Alkazin, Royal Ambassador and Top Earner, Vemma
Brian shows you how to tap into the spiritual and emotional energies of each and every person so they are internally motivated to perform at their best every day.
- Stephen R. Covey, author, The 7 Habits of Highly Effective People and The Leader in Me
Brilliant! Capable of revolutionizing a company from the ground up by revealing the keys to peak productivity and performance in each and every employee, Full Engagement! is hands-down the most outstanding and important business book of 2011!
-Ivan Misner,New YorkTimes bestselling author, and founder of BNI and Referral Institute
Brian’s positive, practical ideas for getting the most out of each person can transform your team and makes you a great leader.
- T. Harv Eker, #1 New York Times bestselling author, Secrets of the Millionaire Mind
Like an award-winning chef, a company CEO needs a recipe for success. In Full Engagement!, Brian Tracy has provided that recipe. All that remains is to find the best ingredients and combine them with passion. This book will certainly ignite any team or individual to achieve greater performance and results.”
- Kim Yost, CEO, Art Van Furniture
I have read every book Brian Tracy has written. Full Engagement! is the best one yet. It’s loaded with practical tools and ideas to show managers how to motivate and inspire their teams. Stop what you’re doing and start reading.
- Pat Williams, Senior Vice President, Orlando Magic; author, Extreme Focus
To succeed in this economy, you need dedicated, motivated people who put their whole hearts into doing a great job every day. Full Engagement! shows you how to instill these feelings in every person.
- Bill Bartmann, self-made billionaire and CEO, Bill Bartmann Enterprises
The way to get people to use their full potential is to stimulate, as my friend Brian Tracy suggests, Full Engagement. Read, absorb, be inspired and use the principles of Full Engagement! to gain full cooperation, full resource utilization, and a full bank account.
- Mark Victor Hansen, co-creator, #1 New York Times bestselling series Chicken Soup for the Soul; co-author, Cracking the Millionaire Code, The One Minute Millionaire, and Cash in a Flash; author, Richest Kids in America
Brian’s book, Full Engagement, is full of proven management strategies for getting people to perform at their highest levels so your firm can have the competitive human capital advantage.
- Anne M. Bachrach, Author of Live Life with No Regrets and Excuses Don’t Count; Results Rule
Timing is everything and Brian’s timing on F ull Engagement is masterful. He is laser accurate in his premise that the best organizations in the world have the best working environments, and he brilliantly shows us why and how.
- Denis Waitley, Author, Winning The Game of Life
Books by Brian Tracy:
9780814416976 Now, Build a Great Business!
9780814414347 How the Best Leaders Lead
9781605092751 Flight Plan
9780814401576 Speak to Win
9781599181523 The Way to Wealth Workbook, Part III
9780814474709 Time Power
9780814473719 Crunch Point
9781599180298 Million Dollar Habits
9780814473573 The Power of Charm
Disrupting Class, Expanded Edition: How Disruptive Innovation Will Change the Way the World Learns September 24, 2010Posted by McGraw-Hill Education (Asia) in Highlights, Management & Organization.
Tags: Christensen Thinkers50, Education, Harvard, innovate, Innovation, inspiration, inspire, inspiring, Latter Day Saints, lead, manage, management, managing, motivate, Motivation, The McKinsey Way
Authors: Christensen, Clayton; Johnson, Curtis W.; Horn, Michael B.
©2011 | 2nd Edition | 272 pages , Hardcover
Pub Date: October 2010
Price: US$ 34.95
Clay Christensen’s groundbreaking bestselling work in education now updated and expanded, including a new chapter on Christensen’s seminal “Jobs to Be Done” theory applied to education.
According to recent studies in neuroscience, the way we learn doesn’t always match up with the way we are taught. If we hope to stay competitive-academically, economically, and technologically-we need to rethink our understanding of intelligence, reevaluate our educational system, and reinvigorate our commitment to learning. In other words, we need “disruptive innovation.”
Now, in his long-awaited new book, Clayton M. Christensen and coauthors Michael B. Horn and Curtis W. Johnson take one of the most important issues of our time-education-and apply Christensen’s now-famous theories of “disruptive” change using a wide range of real-life examples. Whether you’re a school administrator, government official, business leader, parent, teacher, or entrepreneur, you’ll discover surprising new ideas, outside-the-box strategies, and straight-A success stories. You’ll learn how:
- Customized learning will help many more students succeed in school
- Student-centric classrooms will increase the demand for new technology
- Computers must be disruptively deployed to every student
- Disruptive innovation can circumvent roadblocks that have prevented other attempts at school reform
- We can compete in the global classroom-and get ahead in the global market
Filled with fascinating case studies, scientific findings, and unprecedented insights on how innovation must be managed, Disrupting Class will open your eyes to new possibilities, unlock hidden potential, and get you to think differently. Professor Christensen and his coauthors provide a bold new lesson in innovation that will help you make the grade for years to come.
The future is now. Class is in session.
“Provocatively titled, Disrupting Class is just what America’s K-12 education system needs–a well thought-through proposal for using technology to better serve students and bring our schools into the 21st Century. Unlike so many education ‘reforms,’ this is not small-bore stuff. For that reason alone, it’s likely to be resisted by defenders of the status quo, even though it’s necessary and right for our kids. We owe it to them to make sure this book isn’t merely a terrific read; it must become a blueprint for educational transformation.” — Joel Klein, Chancellor of the New York City Department of Education
“A brilliant teacher, Christensen brings clarity to a muddled and chaotic world of education.” — Jim Collins, bestselling author of Good to Great
About the Author
Clayton M. Christensen (Belmont, MA) is the Robert and Jane Cizik Professor of Business Administration at the Harvard Business School, and is widely regarded as one of the world’s foremost experts on innovation and growth. He is author or coauthor of five books including the New York Times bestsellers, The Innovator’s Dilemma and The Innovator’s Solution.
Michael Horn is the co-founder and Executive Director, Education of Innosight Institute, a non-profit think tank devoted to applying the theories of disruptive innovation to problems in the social sector. Tech&Learning magazine named him to its list of the 100 most important people in the creation and advancement of the use of technology in education. He holds an AB from Yale and an MBA from Harvard.
Curtis Johnson, once a teacher and later a college president, is a writer and consultant. He was head of the public policy research organization that launched the idea of chartered schools and chief of staff to former governor Arne Carlson of Minnesota. Co-author of three books on how metropolitan regions have to adapt to new realities to be successful places, Johnson is a partner with the Citistates Group and the managing partner of Education Evolving, a project of the Center for Policy Studies. He is a graduate of Baylor University with a PhD from the College of Education at the University of Texas.
Disrupting Class, Expanded Edition was referenced in a Washington Times article relating to online courses and FCC regulation of the Internet. To read. please click HERE
Title by Clayton M. Christensen
Coach Yourself to Win: 7 Steps to Breakthrough Performance on the Job…and In Your Life September 7, 2010Posted by McGraw-Hill Education (Asia) in Highlights, Self-Improvement.
Tags: adaptive strategies, career coach, coaching plan, developing, engage, evaluate, evaluation, executive coach, Fundamental elements, goals, Innovative, inspire, James Carville, Marshall Goldsmith, motivate, performance, personal behavior, personal growth, professional development, proven methods, realistic framework, self-coaching, set of actions, Tony Robbins, workable
A proven process for changing the way you behave–used by a renowned executive coach for more than 25 years
Are you able, ready, and willing to permanently change your behavior?
Permanently replacing deeply ingrained behaviors with new ones is one of the hardest challenges to overcome. But in Coach Yourself to Win, master executive coach Howard Guttman combines his own expert insight and deep extensive coaching experience to create a step-by-step process that you can follow to change the behaviors that have been holding you back from what you truly want.
Unlike many self-help books offering advice on how to improve either your career or your personal life, Coach Yourself to Win bridges the two worlds in order to help you improve your performance–whether you’re earning your living or living your life.
Coach Yourself to Win is written for the vast number of people who seek to create a new future for themselves. To help you achieve breakthrough performance on the job and in your life, you will learn to master a practical, tested self-coaching process that will enable you to:
- Clarify, set, and stay committed to realistic intentions
- Zero in on what holds you back
- Find the support you’ve been lacking
- Develop a path for change
- Evaluate yourself along the way
- Make necessary corrections to your plan
- Realize your intention to achieve a “new you”
Coach Yourself to Win provides an easy-to-follow seven-step plan that will generate lasting, positive change in your professional and personal life. To help you implement the plan, Guttman provides a dedicated Web site–www.coachyourselftowin.com–where you will find all the supporting materials you will need as you go through the process, because you are the key to the happy ending you desire.
- Howard Guttman on HR.com, Oct13, 2010. To read, please click HERE
- getAbstract.com. To read, please click HERE
About the Author
Howard M. Guttman (Mt. Arlington, NJ) is founder and principal of Guttman Development Strategies, Inc. (GDS), a management consulting firm specializing in building high-performance teams, executive coaching, strategic and organizational alignment, and project implementation. GDS was ranked #11 among Leadership Development consulting firms by Leadership Excellence, which also named Guttman to its list of “Excellence 100 Top Thought Leaders.” His articles and quotes have also appeared in TIME magazine, American Airlines’ American Way, Amtrak’s Arrive, Business News New Jersey, Investors Business Daily, The Washington Post, The Newark Star Ledger, U.S. News and World Report, and USA Today. Guttman’s book Great Business Teams (Wiley, 2008) was named one of the Top 30 Business Books of 2008 by Soundview Executive Book Summaries. He is also the author of When Goliaths Clash: Managing Executive Conflict to Build a More Dynamic Organization (Amacom, 2003).